February 2009 Volume 46 Number 2 CM / S p o t l i g h t : I n f e c t i o n c o n t r o l 18 Cleaning is evolving into a science-based service. 18 CM/Spotlight: Infection control 19 The evolution of commercial cleaning It is time to catch up with today’s building occupants’ habits. columns 44 Management Tips By: Dane Gregory 22 Science-based steps of the cleaning process Part one in a four-part series of exclusive research papers from CIRI. 45 Raising Standards By: Dave Frank 24 Is this the right thing to do? Cleaning insider examines infection control with real world experience. 46 Fact-based Management By: Vince Elliott features 14 Green Seal-backed GS-42 Training Accreditation Program Organization seeks to set the standard and keep the bar high. 36 Worth Seeing at BSCAI Look for these manufacturers as you walk the aisles of the annual BSCAI Convention & Trade Show. 16 Not all steam is created equal Steam vapor is a green alternative to toxic chemicals. 30 How technology can help you tighten the belt in 2009 Making the most of your time and resources through online tracking software. 32 Development of an optimal cleaning process through ICM What does measurement mean to you? 16 this month online — www. cmmonline.com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ (www.cmmonline.com) where you’ll find archived issues from the past 12 years as well as a wealth of how-to information for cleaning professionals. The full text of CM/Cleaning & Maintenance Management ® magazine feature stories, breaking news, CM/Cleaning & Maintenance Management ® archives, the latest product news and much more are available on the Internet at: w w w . c m m o n l i n e . c o m departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . 6 Letters & Views . . . . . . . . . . . . . . . . . . . 8 Around the Industry . . . . . . . . . . . . . . . 10 Products & Services . . . . . . . . . . . . . . 11 Product Information Center . . . . . . . . . 34 Maintenance Matters . . . . . . . . . . . . . 40 Tackling Trouble Areas . . . . . . . . . . . . . 42 Marketplace . . . . . . . . . . . . . . . . . . . . 47 Classifieds . . . . . . . . . . . . . . . . . . . . . . 49 A Clean Sweep . . . . . . . . . . . . . . . . . . . 50 CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,13 Century Hill Drive, Latham, NY 12110-2197. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248. © Registered in the US Patent and Trademark Office. Copyright 2009 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is prohibited. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 Cover designed by Taras Kufel Cover image courtesy Kaivac Inc. Page 18 images courtesy Kaivac Inc. and BEM Corp. 4 CM/Cleaning & Maintenance Management ® • February 2009