cover story Continued from prior page many years ago when end users were satis-fied with cleaning 1,600 square feet an hour. Day versus Night For years, the preferred cleaning hours in commercial cleaning were during the night. However, this preference is changing. “If for no other reason, [Day Cleaning] can save building owners money due to less electrical costs,” says Parillo. “Keeping a building up and running 24 hours per day is getting more and more costly, espe-cially when half of those 24 hours is just to keep the lights, HVAC systems and other building mechanicals running for the cleaning staff.” Greig notices other benefits that can result in additional cost savings. In an office setting, for example, daytime cleaners often develop a rapport with the building’s occupants and visitors. This achieves cost savings in several ways, including: • Communication lines remain open • The cleaner better understands each individual’s cleaning needs • The cleaner is kept abreast of new and terminated employees, which might add or subtract to the workload • Building occupants are more inclined to pick up after themselves. “Unfortunately, there are huge layoffs [happening in corporate America] today,” asserts Greig. “The night cleaner might have no idea that Mary isn’t working in her cubicle any more and can come back to the client with a revised [fee] based on requirement.” This communication also greatly impacts worker productivity. “During a shift analysis, make sure workers get started working right away and make them accountable.” – Allen Rathey The labor issue and notable trends Labor is a BSC’s or in-house manager’s number one cost factor. And, since better products and more effi-cient equipment are available, these man-agers and owners can now look to reverse the trend. “We are an 80 percent labor-intent busi-ness, with six to eight percent for equip-ment,” says Greig, who notes that this ratio is unmatched in any industry. “We have to look at equipment replacing labor and rais-ing the amount of equipment used and lowering the amount of labor required. Historically, we have not done that.” Certifiably green. Undeniably clean. The HOST ® Dry Carpet Cleaning System is the undeniable choice for green carpet cleaning. Superior results that save time, water and energy. A healthier environment inside and a greener one outside. HOST is the greenest way to clean your carpet – period. To see for yourself, call 800-558-9439 or visit www.hostdry.com © 2008 Racine Industries Circle Product Information no. 205 on page 34 Circle Product Information no. 213 on page 34 20 CM/Cleaning & Maintenance Management ® • March 2009
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