April 2009 Volume 46 Number 4 Cover story 20 Emerging Trends In Hard Floor Care Expert reviews the latest in product and flooring technologies. 20 features 14 Science-based Steps Of The Cleaning Process This is part three in a series on the science-based steps of the cleaning process. Each step contains scientific concepts and principles explaining cleaning’s effectiveness in putting unwanted matter in its proper place. columns 45 Raising Standards By: Dave Frank 46 Fact-based Management By: Vince Elliott 18 Training, Now More Than Ever: Part Two Why educating employees is today’s smart business move. 24 Celebrate Earth Day With Green Floor Care Five quick tips for improving the sustainability of your hard floor care program. 32 Hard Floor Tools Of The Trade Choose the options that best fit your operation. 35 Increasing Productivity Is The Driving Force For Finding The Right Vacuum The right vacuum can do wonders for increasing worker efficiency. 38 Cost-effective Cleaning Strategies Author examines cleaning approaches from a cost perspective. departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . . . . . 6 Letters & Views . . . . . . . . . . . . . . . . . . . . . . 8 Around the Industry . . . . . . . . . . . . . . . . . . . 9 Products & Services . . . . . . . . . . . . . . . . . 11 Product Information Center . . . . . . . . . . . 34 Tackling Trouble Areas . . . . . . . . . . . . . . . 40 Facility Focus . . . . . . . . . . . . . . . . . . . . . . . 42 Maintenance Matters . . . . . . . . . . . . . . . . 44 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . 47 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . 49 A Clean Sweep . . . . . . . . . . . . . . . . . . . . . . 50 14 this month online — www. cmmonline. com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ (www.cmmonline.com) where you’ll find archived issues from the past 14 years as well as a wealth of how-to information for cleaning professionals. The full text of CM/Cleaning & Maintenance Management ® magazine feature stories, breaking news, CM/Cleaning & Maintenance Management ® archives, the latest product news and much more are available on the Internet at: w w w . c m m o n l i n e . c o m CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,13 Century Hill Drive, Latham, NY 12110-2197. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248. © Registered in the US Patent and Trademark Office. Copyright 2009 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is prohibited. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 4 CM/Cleaning & Maintenance Management ® • April 2009
CMM – Archives Apr 2009: 4
