September 2009 Volume 46 Number 9 Cover story 10 Hot Spot Cleaning For Safer Environments Illuminating harmful microbes and effective removal tips. 10 Cover insert photo courtesy of Kimberly-Clark Professional features 16 More. Better. Faster. New innovation and educated employees make it happen. columns 43 Strategies & Situations By: Dane Gregory 19 Worth Seeing At ISSA/INTERCLEAN ® 2009 See what several exhibitors have in store for this year’s show. 44 Raising Standards By: Dave Frank 28 Concerns About Hitchhikers Cross contamination issues and solutions. 45 Fact-based Management By: Vince Elliott 30 Unlocking The Mystery Author examines electronic access control systems and electrified hardware. 30 34 Transitioning Beyond Green: A Look At The Future Of The Cleaning Industry Retrospect, statistical data, predictions and more. departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . . . . . 4 Around the Industry . . . . . . . . . . . . . . . . . . . 6 Products & Services . . . . . . . . . . . . . . . . . . 8 Product Information Center . . . . . . . . . . . 32 Contractor Success . . . . . . . . . . . . . . . . . 38 Tackling Trouble Areas . . . . . . . . . . . . . . . 40 Maintenance Matters . . . . . . . . . . . . . . . . 42 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . 46 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . 47 A Clean Sweep . . . . . . . . . . . . . . . . . . . . . . 48 this month online — www. cmmonline. com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ (www.cmmonline.com) where you’ll find archived issues from the past 14 years along with a wealth of how-to information for cleaning professionals. The full text of CM/Cleaning & Maintenance Management ® magazine feature stories, breaking news, archives, the latest product news and much more are available on the Internet at: w w w . c m m o n l i n e . c o m coming next issue... Anticipating ISSA/INTERCLEAN ® Equipment ROI Electrolyzed Water: Does It Work? CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248. © Registered in the US Patent and Trademark Office. Copyright 2009 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is prohibited. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • September 2009
CMM – Archives Sept 2009: 2
