cleanthoughts Publisher Matt Gallinger mgallinger @ ntpmedia.com Associate Publisher Micah Ogburn mogburn @ ntpmedia.com ext. 3159 ext. 3179 Celebrating Senior Editor Rich DiPaolo rdipaolo @ ntpmedia.com Associate Editor Aaron Baunee abaunee @ ntpmedia.com Account Executive Susan Pierce spierce @ ntpmedia.com Art Director Marty Harris marty @ grandviewmedia.com Director of Business Operations Michael Perkins mperkins @ ntpmedia.com Ad Materials Manager Rebecca Follos [email protected] CMI Administrative Manager Sharon Hillis shillis @ ntpmedia.com ® (516) 404-4532 ext. 3157 Industry T This special show issue of CM/Cleaning & Maintenance Management ® is prepared to make you show-ready. The ISSA/INTERCLEAN ® North America trade show, which is the largest show in the industry, will be held this year in Chicagoʼs McCormick Place on October 6-9. According to our online Bulletin Board, end users prepared months ago for a great show. Why do you attend the yearly event? Many note the following reasons for attending: Networking To view new products Maintain presence Education. Whatever the reason, ISSA is deter-mined to help you meet and exceed your expectations at this yearʼs show with excit-ing seminars and events. Be sure to stop by CMMʼs booth (No. 2170) and let us know why you attend the show and if your goals are being met. ents insight into a few critical issues, such as the economy, certification, science and green cleaning. “The cleaning industry is now going through gates of sophistication where busi-ness managers, bean counters and admin-istrations are asking for documentation, justification, validation and verification,” notes industry veteran Dave Frank. While viewing the latest and greatest in product innovation at this yearʼs show, be assertive and ask exhibitors the questions that will advance your company or depart-ment through the gates of sophistication. Such inquires include: How can this product/service help me validate my work? How can you help me document, verify and justify what I promise to customers and the administration? As we celebrate another year of our industry in Chicago, be mindful that times have changed and moving forward, your trade show plan needs to be more “sophis-ticated.” CM An (256) 715-0342 ext. 3133 ext. 3138 ext. 3165 Editorial, Advertising & Publishing Offices NTP Media, division of 19 British American Blvd West • Latham, NY 12110 (518) 783-1281 FAX: (518) 783-1386 For subscription information local calls (847) 763-1867 or Toll Free (866) 721-4807 Canada Post: Publications Mail Agreement #40612608 Canada Returns to be sent to: Bleuchip International, P.O. Box 25542, London, ON N6C 6B2 Corporate General Manager Barry Lovette [email protected] Vice President of Operations Brent Kizzire [email protected] Chief Marketing Officer, Publishing Services Group Hank Brown [email protected] Vice President of Business Publishing Tracy Aston-Martin [email protected] Vice President of Finance Brad Youngblood [email protected] Director of Circulation & Fulfillment Delicia Poole [email protected] Gates Of Sophistication As part of our yearly show coverage, we offer a feature article that specifically addresses some of the trends and issues that affect our readership. “Evolving JanSan: Sophistication Is The Beginning,” which starts on page 14, pres-Honorary Advisory Board: Mike Adams, Greenfield, IN; Stephen Ashkin, Bloomington, IN; Jim Brewer, Arlington, TX; Laura Dellutri, Lenexa, KS; Ron Goerne, Bloomington, IL; Russell Kendzior, Southlake, TX; Don McNulty, Blue Springs, MO; Bob Merkt, West Bend, WI. Richard DiPaolo, Senior editor Send comments or thoughts on this topic or any other article that appears in CM/Cleaning & Maintenance Management ® magazine, to [email protected]. CM/Cleaning & Maintenance Management Online™ Service at www.cmmonline.com 4 CM/Cleaning & Maintenance Management ® • October 2009