company profile — CleanBrain Software Inc. Booth 1855 CleanTelligent Offers An ‘Increase Your Revenue’ Guarantee At ISSA CleanTelligent Software is a web-based business solution from CleanBrain that offers innovative tools for inspections, communi-cation and trend tracking for the cleaning industry. CleanTelligent has invested over $2.5 million into their software over the past 10 years and the out-come has made them a stand-out leader in techno-logical quality control. Users of CleanTelligent have reported: 400 percent increase in sales 300 percent improvement in client retention $48,000 saved annually in operating costs 50-60 percent increase in productivity 40 percent estimated increase in customer satisfaction. With customers reporting such posi-tive results, CleanTelligent confidently guarantees that companies will increase their revenue by using this software. Under the banner “Unleashing the Power of Productivity,” CleanTelligent offers tools packed with functionality that will appeal not only to service providers, but perhaps more importantly to their current and potential customers. sonal computers (PCs), smart phones, Blackberrys, etc. The flexibility of CleanTelligent inspections doesnʼt stop there. Companies can use meas-urement ratings that fit their specific business processes or external requirements (i.e. Leadership in Energy and Environmental Design (LEED) certification, APPA Guidelines, Cleaning Industry Management Standard (CIMS) certification). With quick, detailed and customized electronic inspections, managers can know the real-time condition of the cleanliness and health of their buildings. their desktop. If the client notices some-thing that brings on negative feelings toward the service provider, they see the icon on their desktop and within three clicks get the issue off their chest. When that request receives a quick response and the client sees the issue taken care of, those negative feelings are replaced by positive ones. Tracking Once data has been recorded and com-municated, over time it becomes more powerful – if you are tracking it. With CleanTelligent, companies have strong and relevant data on which to base business decisions. For example, managers monitor work order trends and adjust their trainings and work loading to address problems. Specific employees are held account-able for long-term job performance eval-uations. Inspection results are a testa-ment to clients of the valuable service they have received when contracts are up for renewal. Without viable, consistent trend track-ing, companies must continue to guess and hope instead of know and adjust. Communication Too many companies end their quality control story with inspections; data is recorded but not utilized. With CleanTelligentʼs communication piece, inspection data can be put to work without managers ever lifting a fin-ger. Deficiencies are turned directly into work orders and sent to those responsi-ble for correcting the problem. While opening communication within a company is helpful, facilitating and simplifying communication with clients is vital. Logbooks and journals are not uti-lized unless itʼs really important. Phones are a hassle with voicemails and delayed response times. And even though e-mail can be quick, messages are easily lost and forgotten. CleanTelligent provides an icon bear-ing the service providerʼs name and logo always available to the client on Increasing Revenues Multiple companies have given CleanTelligent credit for winning major bids and increasing revenue. CleanTelligent functionality is extremely appealing to potential cus-tomers because it shows that the serv-ice provider is ready and willing to be accountable for all aspects of the con-tract. CleanTelligent shows a high priori-ty of a positive customer experience and a dedication to excellence that can be proven time and again. CM Circle Product Information no. 153 Inspections You cannot improve something unless you measure it. CleanTelligent inspec-tions help collect the most detailed information in the least amount of time. Inspections can be performed on hand-held electronic devices such as person-al digital assistants (PDAs), pocket per-This content was provided by CleanBrain Software Inc. as part of a paid advertisement. For more information, please contact CleanBrain directly at 1-877-272-4648 or www.cleantelligent.com. www.cmmonline.com 29
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