cleanthoughts Publisher Matt Gallinger mgallinger @ ntpmedia.com Associate Publisher Micah Ogburn mogburn @ ntpmedia.com Senior Editor Rich DiPaolo rdipaolo @ ntpmedia.com ext. 3159 ext. 3179 (516) 404-4532 The Show From Associate Editor Aaron Baunee abaunee @ ntpmedia.com Account Executive Susan Pierce spierce @ ntpmedia.com Art Director Marty Harris marty @ grandviewmedia.com Director of Business Operations Michael Perkins mperkins @ ntpmedia.com Ad Materials Manager Rebecca Follos [email protected] CMI Administrative Manager Sharon Hillis shillis @ ntpmedia.com ® ext. 3157 A New Perspective A As the 2009 ISSA/INTERCLEAN ® North America trade show in Chicago was my first big industry event, I was somewhat unsure what to expect. I had spoken with various industry pro-fessionals to gauge what cleaning industry trade shows are all about, but it is often dif-ficult for one to explain the ins and outs of an ever-evolving trade show, not to men-tion the depth and magnitude of our indus-tryʼs biggest show … ISSA/INTERCLEAN. the show — so to speak. The ability to interact with the latest product offerings was second only to the networking opportunities the trade show fostered. (256) 715-0342 ext. 3133 ext. 3138 ext. 3165 Editorial, Advertising & Publishing Offices NTP Media, division of Putting It To Work Being able to use and demo the products I research and write about every month in the fine pages of CM/Cleaning & Maintenance Management and finally put-ting faces to the personalities I often con-verse with was priceless. I am sure you can all remember your first industry trade show — anticipation and excitement give way to nervous energy and sweaty palms. After walking the show, experiencing the industry in a new light and networking with industry professionals, I would certainly call the 2009 ISSA/INTERCLEAN North America trade show a success — at least from an up and coming industry junkieʼs point of view. CM 19 British American Blvd West • Latham, NY 12110 (518) 783-1281 FAX: (518) 783-1386 For subscription information local calls (847) 763-1867 or Toll Free (866) 721-4807 Canada Post: Publications Mail Agreement #40612608 Canada Returns to be sent to: Bleuchip International, P.O. Box 25542, London, ON N6C 6B2 First Impressions Needless to say, I was awestruck by the sprawl of top industry players, publica-tions, certification bodies and lesser known — yet equally important — companies when I walked onto the convention floor. Before starting in this industry a few years ago, I never understood how large the cleaning industry was, nor would I have ever imagined a three-day trade show would be dedicated to educate those involved. But, after experiencing this particular show, I now have a better grasp on how important this industry is as well as its ded-ication to education and product innovation. Before attending the show, I was well-aware that the notions of touchless and green would be on display. However, I was unaware just how much these buzzwords would be in my face at Corporate General Manager Barry Lovette [email protected] Vice President of Operations Brent Kizzire [email protected] Chief Marketing Officer, Publishing Services Group Hank Brown [email protected] Vice President of Business Publishing Tracy Aston-Martin [email protected] Vice President of Finance Brad Youngblood [email protected] Director of Circulation & Fulfillment Delicia Poole [email protected] Honorary Advisory Board: Mike Adams, Greenfield, IN; Stephen Ashkin, Bloomington, IN; Jim Brewer, Arlington, TX; Laura Dellutri, Lenexa, KS; Ron Goerne, Bloomington, IL; Russell Kendzior, Southlake, TX; Don McNulty, Blue Springs, MO; Bob Merkt, West Bend, WI. Aaron Baunee, Associate editor Send comments or thoughts on this topic or any other article that appears in CM/Cleaning & Maintenance Management ® magazine, to [email protected]. CM/Cleaning & Maintenance Management Online™ Service at www.cmmonline.com 4 CM/Cleaning & Maintenance Management ® • November 2009