November 2009 Volume 46 Number 11 CM/Spotlight: Restroom Care 14 Does Your Restroom ‘Feel’ Clean? 14 How do customers perceive your restroom care through their senses? restroom care features 18 High-powered Hygienic Hand Dryers Building occupants are being blown away with the latest technology. columns 44 Strategies & Situations By: Dane Gregory 20 Invest Wisely In Restroom Technology With new product breakthroughs entering the market, where should your focus be? 45 Raising Standards By: Dave Frank 22 Case Studies Peers surpassing expectations and gaining success in restroom cleaning. 46 Fact-based Management By: Vince Elliott 24 Updating Your Restroom Care Tools Intelligent decisions today will reap benefits down the road. features 10 ISSA/INTERCLEAN ® Product Review See what exhibitors showed off this year in Chicago. 10 28 Floor Cleaning Procedures For Slip, Trip And Fall Prevention Author provides several tips for safe floor areas. 34 Green Cleaning Showcase Review of top products and systems. coming next issue... 2009 CM Group Buyers’ Guide & Directory Of Industry Suppliers 36 The ABCs Of Protecting A Cleaning Business An education in insurance matters. departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . . . . . 4 Letters & Views . . . . . . . . . . . . . . . . . . . . . . 6 Around the Industry . . . . . . . . . . . . . . . . . . . 8 Product Information Center . . . . . . . . . . . 32 Maintenance Matters . . . . . . . . . . . . . . . . 38 Contractor Success . . . . . . . . . . . . . . . . . 40 Facility Focus . . . . . . . . . . . . . . . . . . . . . . . 42 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . 47 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . 48 this month online — www. cmmonline. com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ (www.cmmonline.com) where you’ll find archived issues from the past 14 years along with a wealth of how-to information for cleaning professionals. The full text of CM/Cleaning & Maintenance Management ® magazine feature stories, breaking news, archives, the latest product news and much more are available on the Internet at: w w w . c m m o n l i n e . c o m CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248. © Registered in the US Patent and Trademark Office. Copyright 2009 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is prohibited. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • November 2009
CMM – Archives Nov 2009: 2
