This coverage provides medical care and wage replacement benefits for your employees if they are injured while on the job. Each state mandates exactly what kind of coverage companies must have. In addition to comparing coverage, it is also recommended that a thorough com-parison of service be conducted. A few examples of value-added services include: Identification and recommenda-tions to minimize risk; assistance with train-ing employees in proper ergonomic and chemical handling procedures; and fair and aggressive claims resolution strategies. Commercial automobile coverage is another popular example of insurance. Vehicle accidents are usually the most expensive claims. If your company has vehicles, you must have coverage for injuries or damages your driver may cause and for repair or replace-ment if they are involved in a collision. Even if you do not own vehicles as part of your business, you need coverage to protect against accidents you or your employees may have while transporting equipment or getting supplies from one place to another. “B” is for the coverage that “building” owners will value. Your customers want to know that you are watching out for their interests when it comes to insurance. One example of coverage that you should secure is crime insurance. This provides coverage against theft of your customerʼs property by one of your employees. Since your employees often work after hours when few building tenants are onsite, they may be blamed for missing items. In addition, property damage coverage can be obtained. When a building owner contracts with your service, you become responsible for the care, custody and control of the cus-tomerʼs personal property. You need insurance to cover damage during the cleaning process. “C” is for the coverage that specifically addresses “cleaning” company risks. Every business is different, including the type of equipment that is owned and the array of chemicals that are used. Coverage designed for cleaning services includes equipment protection and environ-mental liability. By listing your equipment, your business can be covered if equipment is lost or dam-aged while in transit. Environmental liability provides coverage for property damage and cleanup costs that may be required if chemicals, such as industrial solvents, are accidentally spilled. Minding your ABCs of buying business insurance will help you identify a carrier that has thought about the unique exposure and corresponding coverage of the BSC industry. Once the right policy is in place, you can worry less about the impact of a claim and instead focus on making a clean sweep to deliver satisfaction to your customers. CM Circle Product Information no. 261 on page 32 www.cmmonline.com 37