cleanthoughts Turning The Page Publisher Matt Gallinger mgallinger @ ntpmedia.com Associate Publisher Micah Ogburn mogburn @ ntpmedia.com Senior Editor Rich DiPaolo rdipaolo @ ntpmedia.com Associate Editor Aaron Baunee abaunee @ ntpmedia.com Account Executive Susan Pierce spierce @ ntpmedia.com Art Director Marty Harris marty @ grandviewmedia.com Director of Business Operations Michael Perkins mperkins @ ntpmedia.com Ad Materials Manager Rebecca Wilson [email protected] CMI Administrative Manager Sharon Hillis shillis @ ntpmedia.com ® ext. 3159 To Prosperity In this issue, starting on page 6, we take a look at the “Top Stories Of 2009.” ext. 3179 (516) 404-4532 ext. 3157 (256) 715-0342 ext. 3133 Also In The News O Over the course of about nine years, I have researched the industry and written scores of articles pertaining to JanSan news, events and trends and how these issues affect suppliers and end users. Unfortunately, the positives in reporting were scare in times of economic uncertain-ty, global conflicts and a U.S. recession. On The JanSan Front Hitting home, huge cleaning chemical and equipment companies reported record losses, shut down plants and issued mass layoffs. Professional cleaners, already maxed out, were asked to do much more with much less. However, also during this time period, the JanSan industry drastically advanced. We learned how to be wiser when approaching cleaning practices, frequen-cies and customer service problems. The industry also continues to produce the finest in green technology as well as science to advance and help validate the cleaning process and educate the public. Just this year alone, weʼve seen facility cleaning and maintenance needs rise on the list of priorities to deal with possible pandemics. In 2009, CM e-News Daily ™ covered a wide array of topics that influenced our industry. You should have learned a lot during the past few years. As one expert recently said to me, “This is not a recession, it is a correction.” Most of us know, for example, that a mop and bucket from 1967 is no longer adequate to do the job of effective, hygien-ic floor care. Our correction is to use todayʼs tools to keep up with the times and new customer demands of faster, better and cheaper. Building service contractors will have to be crafty to reach high price points, includ-ing offering add-on services. In-house cleaners will have to continue to invest in technology, maintain employee and management training and look for ways to maximize the budget. If youʼre waiting for the good old days of excess to come back, this recession might lead to depression for you. Move forward with better products and knowledge on your side. Letʼs all turn the page to prosperity in 2010. CM ext. 3138 ext. 3165 Editorial, Advertising & Publishing Offices NTP Media, division of 19 British American Blvd West • Latham, NY 12110 (518) 783-1281 FAX: (518) 783-1386 For subscription information local calls (847) 763-1867 or Toll Free (866) 721-4807 Canada Post: Publications Mail Agreement #40612608 Canada Returns to be sent to: Bleuchip International, P.O. Box 25542, London, ON N6C 6B2 Corporate General Manager Barry Lovette [email protected] Vice President of Operations Brent Kizzire [email protected] Chief Marketing Officer, Publishing Services Group Hank Brown [email protected] Vice President of Business Publishing Tracy Aston-Martin [email protected] Vice President of Finance Brad Youngblood [email protected] Director of Circulation & Fulfillment Delicia Poole [email protected] Honorary Advisory Board: Mike Adams, Greenfield, IN; Stephen Ashkin, Bloomington, IN; Jim Brewer, Arlington, TX; Laura Dellutri, Lenexa, KS; Ron Goerne, Bloomington, IL; Russell Kendzior, Southlake, TX; Don McNulty, Blue Springs, MO; Bob Merkt, West Bend, WI. Richard DiPaolo, Senior editor Send comments or thoughts on this topic or any other article that appears in CM/Cleaning & Maintenance Management ® magazine, to [email protected]. CM/Cleaning & Maintenance Management Online™ Service at www.cmmonline.com 4 CM B2B Trade Group ™ Directory 2010
CMM – Archives Dec 2009: 4
