January 2010 Volume 47 Number 1 Cover story 14 Raising The Bar With Science, Training And Upward Mobility Insider offers ways for professionals to earn a degree in this field. 14 features 18 Greenwashing: Making Companies Come Clean About Their Claims JanSan expert opines on the mixed messages being sent with the green and sustainability movements. columns 37 38 39 Strategies & Situations By: Dane Gregory Raising Standards By: Dave Frank 20 26 What Is Quality Service In The Cleaning Industry? Industry expert ponders perception of superior service. Fact-based Management By: Vince Elliott Condition-based Maintenance With CMMS Programs Condition-based maintenance strategies can benefit your facility in several ways. 28 30 34 Crushing Fluorescent Bulbs How you can help save the environment while saving money. Mis-LEEDing Info Made Clear Understanding hand hygiene as it applies to green cleaning. Winter Conditions Yield Floor Advisories Dealing with snow and ice removal, while protecting floors. departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . . . . . 4 Letters & Views . . . . . . . . . . . . . . . . . . . . . . 6 Around the Industry . . . . . . . . . . . . . . . . . . . 8 Products & Services . . . . . . . . . . . . . . . . . . 9 Consultant’s Corner . . . . . . . . . . . . . . . . . 12 Productivity Showcase . . . . . . . . . . . . . . . 24 Product Information Center . . . . . . . . . . . 32 A Clean Sweep . . . . . . . . . . . . . . . . . . . . . . 33 Tackling Trouble Areas . . . . . . . . . . . . . . . 40 Maintenance Matters . . . . . . . . . . . . . . . . 42 Facility Focus . . . . . . . . . . . . . . . . . . . . . . . 44 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . 46 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . 48 34 this month online — www. cmmonline. com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 15 years along with a wealth of how-to information for cleaning professionals. The full text of CM/Cleaning & Maintenance Management ® magazine featuring stories, breaking news, archives, the latest product news and much more is available on the Internet at: w w w . c m m o n l i n e . c o m . coming next issue... CM/Spotlight: Healthy, Hygienic Cleaning University Leads The Way CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2010 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • January 2010
CMM – Archives Jan 2010: 2
