February 2010 Volume 47 Number 2 CM/Spotlight: Outbreak Control Cover story 14 Solving The Disinfecting Conundrum 14 Which surfaces to disinfect, how and how often? CM/Spotlight: Outbreak Control 20 Preparing A Pandemic Plan A well-understood plan can be the difference between the proper handling of an outbreak and mass hysteria. columns 43 44 45 Strategies & Situations By: Dane Gregory Raising Standards By: Dave Frank 24 Competing Against Infection Key strategies for reducing the opportunity of an outbreak at your facility. Fact-based Management By: Vince Elliott 30 Reduce Infection With Equipment Selection Procuring specific restroom equipment can greatly reduce the risk of infections being contracted and spread in restrooms. 38 features 33 Tips To Reduce Electrical Energy Use During Winter Five steps to increased energy savings. 36 Diversify Your Recycling Efforts Your sustainable efforts can be complemented by recycling more than just paper products. 38 Social Media Best Bets Quick tips to maximize your communicatory Internet usage. coming next issue... Working With Distributors Restroom Care Showcases Energy-efficient Lighting departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . . . . . 4 Letters & Views . . . . . . . . . . . . . . . . . . . . . . 6 Around the Industry . . . . . . . . . . . . . . . . . . . 8 Consultant’s Corner . . . . . . . . . . . . . . . . . 10 Products & Services . . . . . . . . . . . . . . . . . 11 Outbreak Control Case Studies . . . . . . . . 27 Product Information Center . . . . . . . . . . . 32 Facility Focus . . . . . . . . . . . . . . . . . . . . . . . 40 Contractor Success . . . . . . . . . . . . . . . . . 42 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . 46 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . 48 this month online — www. cmmonline. com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 15 years along with a wealth of how-to information for cleaning professionals. The full text of CM/Cleaning & Maintenance Management ® magazine featuring stories, breaking news, archives, the latest product news and much more is available on the Internet at: w w w . c m m o n l i n e . c o m . CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2010 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • February 2010