Fully describing the various procedures being followed, the equipment and prod-ucts being used and the technology involved in establishing the measurement results provides clients and their staff with “insider information” that makes them more likely to support the program. “mop and slop” method Why high-filtration vacuuming benefits the work environment and employee health What “green” cleaning products are in use in the facility and why they are Image courtesy of Pro Team Inc. Minimize Misinformation Information pertaining to the following should be made available to clients by a number of methods including tent cards on desks, posters in lunchrooms, notice boards and possibly a clear, framed mis-sion statement in or around the cleaning closet: What adenosine triphosphate (ATP) measurement is and how it is impor-tant in demonstrating that surfaces in the facility are truly clean rather than simply having the appearance of cleanliness while harboring any num-ber of biological hazards Why high-flow fluid extraction clean-ing works better than conventional Using high-efficiency particulate air (HEPA) filtered vacuums can contribute to measureable improve-ments in indoor air quality. better for the environment — both indoor and outdoor — as well as the health of both client and service provider employees. There is a growing concern among the population as a whole about the long-term health effects of chemical exposure — par-ticularly cleaning chemicals. Providing useful, valid information about the cleaning products in use will provide reassurance to the building occupants and cleaning staff and add to the reputation of the client and service provider alike. Finally, it must be stressed that commu-nication requires a clear understanding of the message sent to the client. Misunderstandings and misinformation may damage the working relationship and hinder acceptance of the Integrated Cleaning and Measurement program. By discussing the program and its results on an ongoing basis, the service provider is more able to ensure that the client has a full understanding of the program and its ben-efits. CM The Science Of Fresh And Clean Don’t miss the new Dust and Odor Control e-Newsletter. cmmonline.com/dust-odor.asp Sponsored by Procter & Gamble. Circle Product Information no. 203 on page 32 www.cmmonline.com 35
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