cleaning tasks and professional-looking proposals. Fortunately, today’s bidding and estimat-ing software programs are designed to help cleaning businesses meet the increasingly sophisticated service demands of today’s decision-makers. This represents a dramatic break from the past, not only in how it they work, but also in what they can produce. The result is workloading or bidding and estimating software programs that can deliver increasingly accurate cleaning times along with customized proposals and detailed reports. Today’s Golden Rule: Customization And Detail All one has to do is take a look at the count-less number of examples easily seen today where “detailed and customized” has replaced “general and one-size-fits-all.” While today’s successful retailer may be found designing clothes where size, cut and style are all clearly targeted for a fash-ion client who wants to be seen as special and unique, today’s successful cleaning contractor can be seen work-loading, printing and deliver-ing highly customized pro-posals to their prospective customers. These customers want their cleaning program to reflect not all buildings, but one specific building — theirs. Today’s sophisticated yet user-friendly bidding and estimating software programs make this job easier than ever. Cleaning businesses and building serv-ice contractors (BSCs) can now determine labor hours and prices based on detailed building data. Then, these same contractors can quick-ly turn around and use the same software to print out detailed proposals and reports to review with their prospective client. Bidding and estimating software programs allow users to view specific tasks and at what frequency they are to be performed to ensure comprehen-sive cleaning. These improvements in bidding and esti-mating software programs have been driv-en largely by two factors: Competition and cost savings. A growing number of cleaning compa-nies want a software program to help them Circle Product Information no. 202 on page 32 www.cmmonline.com 21