August 2010 Volume 47 Number 8 CM/Spotlight: Carpet Care Cover story 14 CM/Spotlight: Carpet Care 18 14 Carpet Installation Issues By understanding the issues commonly blamed on carpet cleaners, you can be better prepared to avoid unjustified culpability for perceived damage. columns 43 Strategies & Situations By: Dane Gregory Extend The Life Of Carpet With Spotting Techniques Sometimes, cleaning minor blemishes can revive your carpets without the need for restorative cleaning. 20 Green Carpet Cleaning Chemicals The history, evolution and health benefits of using such products warrant noting. 44 Raising Standards By: Dave Frank 45 Fact-based Management By: Vince Elliott 24 The Options Of Extraction The job is carpet cleaning. The decision you must make is which extractor is best for getting the job done right. 30 Conservation And Carpet: Saving Through Sustainable Maintenance Your carpet maintenance program is an often overlooked way to reduce water consumption. departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . . . . . 4 Letters and Views . . . . . . . . . . . . . . . . . . . . . 6 Around the Industry . . . . . . . . . . . . . . . . . . . 8 Consultant’s Corner . . . . . . . . . . . . . . . . . 10 Products and Services . . . . . . . . . . . . . . . 12 Carpet Care Case Studies . . . . . . . . . . . . 26 Product Information Center . . . . . . . . . . . 32 Tackling Trouble Areas . . . . . . . . . . . . . . . 34 Facility Focus . . . . . . . . . . . . . . . . . . . . . . . 36 Maintenance Matters . . . . . . . . . . . . . . . . 40 Contractor Success . . . . . . . . . . . . . . . . . 42 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . 46 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . 47 A Clean Sweep . . . . . . . . . . . . . . . . . . . . . . 48 20 this month online — www. cmmonline. com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 15 years along with a wealth of how-to information for cleaning professionals. coming next issue... Mold And Mildew Activated Water Green Cleaning Product Showcase The full text of CM/Cleaning & Maintenance Management ® magazine feature stories, breaking news, archives, the latest product news and much more is available on the Internet at: w w w . c m m o n l i n e . c o m CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2010 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • August 2010
CMM – Archives Aug 2010: 2
