CM/Spotlight: Restroom Care Cleaning In Between The LINES The importance of detail cleaning in restrooms cannot be overstated. By: Aaron Baunee, managing editor xxxxxxxxxxxxxxx Image courtesy of The Spic And Span Company A for more info Visit www.cmmonline.com and type in search keyword: Restroom Care . For more information on related products, visit www.cmmonline.com , select SUPPLIER SEARCH from the main navigation bar, and enter keyword: Cleaning . As indicated in numerous customer satisfaction surveys and industry studies, restroom cleanli-ness reflects on the overall perception of a facility. As such, ensuring that all surfaces are clean and free of unwanted germs, soils and bacteria is crucial in keeping building occupants satisfied. Restroom cleaning regimens outline that all vis-ible surfaces, both vertical and horizontal, be cleaned and sanitized — or disinfected — on a regular and consistent basis. However, more thorough restroom cleaning guidelines note the importance of cleaning in between the lines — so to speak — because microscopic germs and bacteria can lurk in crevices and other areas that generally do not receive much cleaning attention. “While it is important to clean every nook and cranny of a restroom, the most important areas to focus on for disinfecting are the surfaces that peo-ple touch: Door knobs and levers, hand-activated dispensers, sink faucet handles, etc.,” says Greg Hill, category manager for Zep Inc. “Most people aren’t touching the hidden nooks and crannies, so cleaning those areas can be done less frequently and for appearance versus germ removal.” Anyone who has ever walked into a restroom and noticed a buildup of what can only be described as gunk around fixtures understands how vital detail cleaning is. Continued on page 33 Something as elementary as clean and shiny mirrors speaks volumes about the perceived cleanliness of your restroom. 30 CM/Cleaning & Maintenance Management ® • October 2010