November 2010 Volume 47 Number 11 Cover story 14 Ride The Wave Of Industry Trends Or Get Crushed By The Swell Informed speculation about the future of the JanSan industry. 14 features 18 Green Cleaning Your Way To A Safer Environment Green cleaning is a safer alternative to traditional means of cleaning. columns 50 Strategies & Situations By: Dane Gregory 51 Raising Standards By: Jim Peduto 52 Fact-based Management By: Vince Elliott 20 Enhancing Health, Well-being And Facility Image The availability of instant hand sanitizers can help reinforce proper hand hygiene. 40 Tips For Combating A Potential H1N1 Resurgence Though media attention was sensational, a realistic threat remains. 20 departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Around the Industry . . . . . . . . . . . . . . . . . . . . . . . . 6 Letters and Views . . . . . . . . . . . . . . . . . . . . . . . . . 8 Products and Services . . . . . . . . . . . . . . . . . . . . 10 Consultant’s Corner . . . . . . . . . . . . . . . . . . . . . . 12 Renewable Cleaning Case Studies . . . . . . . . . . . 24 Worth Seeing At ISSA/INTERCLEAN Profiles . 28 Product Information Center . . . . . . . . . . . . . . . . 32 Tackling Trouble Areas . . . . . . . . . . . . . . . . . . . . 42 Contractor Success . . . . . . . . . . . . . . . . . . . . . . 44 Facility Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 A Clean Sweep . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Image courtesy of GOJO Industries Inc. this month online — www. cmmonline. com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online where you’ll find archived issues from the past 15 years along with a wealth of how-to information for cleaning professionals. The full text of Cleaning & Maintenance Management magazine featuring stories, breaking news, archives, the latest product news and much more is available on the Internet at coming next issue … 2011 CM Group Buyers’ Guide & Directory Of Industry Suppliers Best Buys For 2011 www.cmmonline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2010 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • November 2010