January 2011 Volume 48 Number 1 CM/Spotlight: Infection Control Cover story 16 Cleaning Chemical Basics What JanSan professionals should know about breaking the chain of infection. 16 CM/Spotlight: Infection Control 20 Help Protect Your Staff From Staph Proper and frequent hand washing is the most effective way of preventing the spread of infection. columns 42 Strategies & Situations By: Dane Gregory 43 Raising Standards By: Dave Frank 44 Fact-based Management By: Vince Elliott 24 What’s Your Microfiber Program? Outsourced microfiber rental programs enhance infection control efforts and reduce costs. 30 Stemming Cross-contamination Touch-free devices are key in keeping restroom contamination from other parts of buildings. 20 coming next issue... Training And Education Carpet Care Product Showcase Workloading Software features 33 Using The ‘Zero’ Green Measurement Stick An unbiased way to determine how green a product is. departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . . . . . 4 Around the Industry . . . . . . . . . . . . . . . . . . . 6 Consultant’s Corner . . . . . . . . . . . . . . . . . . . 8 Letters and Views . . . . . . . . . . . . . . . . . . . 10 Products and Services . . . . . . . . . . . . . . . 12 Infection Control Case Studies . . . . . . . . 27 Product Information Center . . . . . . . . . . . 32 Tackling Trouble Areas . . . . . . . . . . . . . . . 36 Maintenance Matters . . . . . . . . . . . . . . . . 39 Facility Focus . . . . . . . . . . . . . . . . . . . . . . . 40 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . 45 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . 47 A Clean Sweep . . . . . . . . . . . . . . . . . . . . . . 48 this month online — www. cmmonline. com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ (www.cmmonline.com) where you’ll find archived issues from the past 16 years as well as a wealth of how-to information for cleaning professionals. CM/Cleaning & Maintenance Management ® magazine feature stories, breaking news, CM/Cleaning & Maintenance Management ® archives, the latest product news and much more are available on the Internet at: w w w . c m m o n l i n e . c o m CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2011 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • January 2011