February 2011 Volume 48 Number 2 Cover story 16 Take Your Training To The Next Level You can teach an old broom new techniques. columns 42 Strategies & Situations By: Dane Gregory 16 features 20 The ‘Magnificent Seven’ Elements Valuable pointers help industrial plant managers pick an outside contractor to minimize downtime and maintain quality and safety. 43 Raising Standards By: Dave Frank 44 Fact-based Management By: Vince Elliott 25 Corporate Recycling Programs Efficiency, standardization and savings are just the beginning. 34 28 We Mean Business E-commerce is changing the way goods are researched and purchased in the JanSan industry. 30 To The Stars And Back With Carpet Cleaning X-ray fluorescence is helping to make carpets and indoor environments cleaner. 34 B2B Social Media Rather than relying on an elevator pitch, use social media to build lasting relationships. coming next issue... CM/Spotlight: Hard Floor Care Dilution Control Matting Hard Floor Care Case Studies departments Cleanthoughts . . . . . . . . . . . . . . . . . . . . . . . . 4 Letters and Views . . . . . . . . . . . . . . . . . . . . . 6 Around the Industry . . . . . . . . . . . . . . . . . . . 8 Consultant’s Corner . . . . . . . . . . . . . . . . . 10 Products and Services . . . . . . . . . . . . . . . 12 Facility Focus . . . . . . . . . . . . . . . . . . . . . . . 22 Carpet Care Showcase . . . . . . . . . . . . . . . 23 Product Information Center . . . . . . . . . . . 32 Tackling Trouble Areas . . . . . . . . . . . . . . . 36 Contractor Success . . . . . . . . . . . . . . . . . 38 Maintenance Matters . . . . . . . . . . . . . . . . 40 Marketplace . . . . . . . . . . . . . . . . . . . . . . . . 45 Classifieds . . . . . . . . . . . . . . . . . . . . . . . . . 47 A Clean Sweep . . . . . . . . . . . . . . . . . . . . . . 48 this month online — www. cmmonline. com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 16 years along with a wealth of how-to informa-tion for cleaning professionals. The full text of Cleaning & Maintenance Management magazine featuring stories, break-ing news, archives, the latest product news and much more is available on the Internet at w w w . c m m o n l i n e . c o m . CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2011 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • February 2011
CMM – Archives Feb 2011: 2
