cleanthoughts Publisher Matt Gallinger mgallinger @ ntpmedia.com ext. 3159 Now That Is A Associate Publisher Micah Ogburn mogburn @ ntpmedia.com Editorial Director Rich DiPaolo rdipaolo @ ntpmedia.com Managing Editor Aaron Baunee abaunee @ ntpmedia.com Assistant Editor Amanda Martini-Hughes [email protected] Account Executives Susan Pierce spierce @ ntpmedia.com Pat Harrington [email protected] Art Director Marty Harris marty @ grandviewmedia.com ext. 3179 Shiny Floor A mirror-like finish on a floor makes me warm and tingly inside. (516) 404-4532 ext. 3157 ext. 3154 U (256) 715-0342 ext. 3153 Upon my recently entering the main lobby of a market-leading JanSan manufacturer, I noticed the cold Wisconsin wind had rustled my mane and it was unkempt in comparison to the perfectly sculpted hairdo I had leaving the hotel. There was no mirror in the lobby; there didn’t need to be. The floors in this building were so shiny that, had I eaten it, I could have picked asparagus out of my teeth. Immaculate floors are to be expected in a building occupied by a manufacturer of var-ious floor care equipment and chemicals. But, I am of the opinion that the goal of every facilities manager or building ser-vice contractor tasked with cleaning and maintaining hard surface floors should be to “wow the food remnants out of visi-tors’ teeth.” As Carl Reeder, superstar of the new Basic and Advanced Floor Care videos from the Cleaning Management Institute (CMI) says, “Floors are the windows into a facility.” While this line is tongue-in-cheek, it is — if you can get past the ironic humor — a great assessment. Much like restrooms offer insight to the cleanliness of the entire facil-ity, shiny, spot-free floors speak to building occupants, telling them the custodial professionals in this build-ing take pride in their work. Hard floor cleaning and maintenance procedures are quickly evolving with the emergence of new technologies and an increasing awareness of environmental concerns. Managers, supervisors, building occu-pants and customers all have higher expectations today than in the past and demand that hard floors not only shine and be clean, but also be safe and easy to maintain. According to Wm R. Griffin, president of Cleaning Consultant Services Inc., we are literally seeing the dawn of a new era in hard floor care. “The processes, products and surfaces we clean, maintain and restore are evolv-ing rapidly right before our eyes,” states Griffin. “More importantly, the value of proper cleaning and maintenance of today’s floor coverings is being recog-nized as a necessary component of a safe, healthy and well-run facility.” With expert analysis from industry con-sultants and insights from manufacturers and end-users, this month’s content is designed to provide you with some intrigu-ing and implementable ideas to help cut costs without sacrificing results. CM Director of Business Operations Michael Perkins mperkins @ ntpmedia.com ext. 3133 Ad Materials Manager Rebecca Wilson [email protected] CMI ® Administrative Manager Sharon Hillis shillis @ ntpmedia.com ext. 3138 ext. 3165 Editorial, Advertising & Publishing Offices NTP Media, division of 19BritishAmericanBlvdWest•Latham,NY12110-6405 (518) 783-1281 FAX: (518) 783-1386 Subscription Questions or Inquiries Toll Free (866) 721-4807 Outside U.S. (847) 763-1867 or email [email protected] Subscribe / Renew / Change of Address: http://www.cmmonline.com/subscribe Canada Post: Publications Mail Agreement #40612608 Canada Returns to be sent to: Bleuchip International, P.O. Box 25542, London, ON N6C 6B2 Corporate General Manager Barry Lovette [email protected] Vice President of Operations [email protected] Brent Kizzire Chief Marketing Officer, Publishing Services Group [email protected] Hank Brown Vice President of Business Publishing [email protected] Tracy Aston-Martin Vice President of Finance [email protected] Brad Youngblood Director of Circulation & Fulfillment [email protected] Delicia Poole Associate Director of Circulation [email protected] Brandy Pate Honorary Advisory Board: CM/Spotlight: Hard Floor Care It is again time for our annual issue focus-ing on the various aspects of cleaning and maintaining hard floors. Aaron Baunee, managing editor Send comments or thoughts on this topic or any other article that appears in CM/Cleaning & Maintenance Management ® magazine, to [email protected]. Mike Adams, Greenfield, IN; Stephen Ashkin, Bloomington, IN; Jim Brewer, Arlington, TX; Laura Dellutri, Lenexa, KS; Ron Goerne, Bloomington, IL; Russell Kendzior, Southlake, TX; Don McNulty, Blue Springs, MO; Bob Merkt, West Bend, WI. CM/Cleaning & Maintenance Management Online™ Service at www.cmmonline.com 4 CM/Cleaning & Maintenance Management ® • March 2011
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