March 2011 Volume 48 Number 3 14 CM/Spotlight: Hard Floor Care Cover story 14 A Revolution In Floor Finish Removal Once the only option, slurry stripping could soon become a thing of the past. CM/Spotlight: Hard Floor Care 18 20 24 28 Matting 101 Tips for implementing a comprehensive matting system. columns 43 44 45 Strategies & Situations By: Dane Gregory Slip And Fall Prevention And The JanSan Professional There are five facets to follow in preventing slip and fall incidents. Raising Standards By: David Schweizer Advance To A New Level Of Floor Care Know how to get the most out of the latest technology. Fact-based Management By: Vince Elliott Balancing Clean, Green And Lean New hard floor scrubbers solve conflicting needs with flexibility. Features 34 Expanding Your Horizons If you’re thinking of making the jump from commercial to residential cleaning, keep these tips in mind. departments Cleanthoughts ................................................................. 4 Letters and Views ......................................................... 6 Around the Industry .................................................... 8 Consultant’s Corner .................................................. 10 Products and Services ........................................... 12 Hard Floor Care Case Studies ........................... 25 Product Information Center ................................ 32 A Clean Sweep ............................................................. 33 Tackling Trouble Areas ............................................ 36 Facility Focus ................................................................ 40 Maintenance Matters ............................................ 42 Marketplace .................................................................. 46 Classifieds ...................................................................... 48 18 this month online — www.cmmonline.com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ (www.cmmonline.com) where you’ll find archived issues from the past 16 years as well as a wealth of how-to information for cleaning professionals. CM/Cleaning & Maintenance Management ® magazine feature sto-ries, breaking news, CM/Cleaning & Maintenance Management ® archives, the latest product news and much more are available on the Internet at: www.cmmonline.com coming next issue... Certification Standards Restroom Care Product Showcase Pest Control CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2011 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • March 2011