CM/Spotlight: Carpet Care Some Like It HOT Does heat really make a difference when cleaning carpet? By: Mark Baxter A Mark Baxter is an engineer and product manager for U.S. Products, a leading manufacturer of hot water carpet extractors and other professional carpet cleaning equipment. For more infor-mation about the offerings from U.S. Products and how they can benefit you and your staff, visit www.USProducts.com. for more info Visit www.cmmonline.com and type in search keyword: Carpet Care . For more information on related products, visit www.cmmonline.com , select SUPPLIER SEARCH from the main navigation bar, and enter keyword: Extraction . A gentleman in Chicago had the carpets in his condominium cleaned two — sometimes three — times per year. This might seem excessive; after all, he lived alone in a one-bedroom unit. But, he was fussy about the carpets’ appear-ance, and there were two other reasons he had the carpets cleaned so frequently. First, they were white — not necessarily the best color choice for someone as fastidious as this fellow. Second, and probably more to the heart of the matter, he had three cats. Because of fur, occasional accidents and relat-ed animal problems, the carpets simply needed to be cleaned often. The man was also fussy about the carpet clean-ers hired to do the work, and he tried several dif-ferent companies. Never really satisfied, he looked for an estab-lished company and knew to ask if they had been certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and if they had experience working for owners with white carpets and cats. Finally, someone suggested he should ask the carpet cleaning technicians whether they use hot Utilizing an extractor that produces high heat at the wand tip will increase your cleaning abilities and result in greater soil removal from carpeting. 20 CM/Cleaning & Maintenance Management ® • July 2011 Image courtesy of U.S. Products