CM/Spotlight: Restroom Care By: Richard Bodo and JoAnn Pelletier-Lemay Restroom Advances In CARE How to be number one in the number two business. O Richard “Bo” Bodo is the director of business development for Windsor Industries. Bo is an IICRC-certified Instructor, Master Textile Cleaner, member of the consensus bodies of both the Institute of Inspection, Cleaning and Restoration Certification (IICRC) S100 Carpet Care Standard and IICRC S600 Carpet Installation Standard and an industry writer with a background in both chemical and equipment manufacturing. Jo-Ann Pelletier-Lemay is employed by Unisource Worldwide as the zone manager for Facility Supplies in the Northeast. Pelletier-Lemay has trained hundreds of housekeep-ers and custodians on topics such as restroom care, handwashing, bloodborne pathogens and right to know. She is a certified Green Specialist and, in addition to running a sales team, writes and executes training programs for customers. Of all the rooms in any building, there is perhaps no more important room to the perception of how clean a facility is as the restroom. Industry studies over the years have consistently shown that people are inherently displeased with restrooms. Issues such as odor, litter and lack of hygiene in restrooms typically receive the most criticism during satisfaction surveys. However, where a problem exists, so does an opportunity. New technology coupled with a fresh approach to maintaining your rest-rooms can make you a hero in your building. Let’s take a look at some of the latest technology that will help you solve this age old problem. Touch-free Cleaning One of the biggest changes in restroom care in the past 10 years is the intro-duction of touch-free cleaning. Touch-free cleaning offers a number of benefits — the least of which is the fact that it is touch-free — which allows the worker to perform their task of cleaning the restroom without contacting the surfaces and touch points. This increases worker safety and comfort as well as productivity. Additionally, touch-free cleaning allows the worker to clean more thoroughly than they can with conventional cleaning tools. Touch-free systems use pressure to apply chemicals, allow them the proper amount of dwell time to work and then rinse surfaces with clean water to be recovered. This process allows the workers to clean all the surfaces in a restroom — bear in mind that touch-free systems are not compatible with drywall — including mirrors, sinks, toilets, urinals and counters. During this process, soils in areas that are typically not accessible with conventional cleaning products, such as toilet hinges, under the hood that covers the junction between water line and a toilet or urinal and faucet knobs, can be cleaned. These areas are typically inaccessible and are breeding grounds for bac-teria and odors. for more info Visit www.cmmonline.com and type in search keyword: Restroom Care . For more information on related products, visit www.cmmonline.com , select SUPPLIER SEARCH from the main navigation bar, and enter keyword: Touch-free . 34 CM/Cleaning & Maintenance Management ® • September 2011
CMM – Archives Sept 2011: 34
