CM/Spotlight: Restroom Care significantly diminished with automation. Aside from the user perspective, auto-mated restrooms make the jobs of custo-dial professionals easier. With fewer touch points, less time will be spent cleaning a restroom, saving invalu-able time and resources. Because labor accounts for a vast major-ity of operating budgets, an automated restroom can help procure long-term cost savings. Just as restrooms are often cited as a significant source of complaints from users, those tasked with cleaning them complain, too. Many restrooms are designed to be cleaned, but doing so requires time, patience and perseverance. Another aspect of the automated rest-room, and one that makes cleaning easier, is touch-free cleaning. With spray-and-vacuum and spray-and-squeegee systems, touch points are virtu-Touchless faucets and soap dispensers, which can be found in virtually every modern facility, may cost more up front, but will prove invaluable in their functionality. protocols, helping to keep them and others present in the facility safe and healthy. To satisfy customers, businesses must ensure restrooms are clean and functioning. If patrons feel safe and welcomed in a Image courtesy of Rubbermaid Commercial Products LLC restroom, the chances they will complain greatly decrease. Because restrooms are generally the largest source of customer dissatisfaction, the overall instances of complaints can be Circle Product Information no. 254 on page 32 22 CM/Cleaning & Maintenance Management ® • September 2011
CMM – Archives Sept 2011: 22
