CM/Spotlight: Restroom Care Sponsored by: Spotlight Table Of Contents 20 24 The Restroom Of The Future: Complete Automation Reservation can be resolved by removing touch points. Green Restroom Cleaning: Safer Sustainability Cleaning restrooms within LEED guidelines presents unique challenges. 28 30 By: Aaron Baunee, managing editor The No-touch Way To Reaching Hand Hygiene Selecting the best drying solution in a restroom facility. The Nose Knows The causes of odors in a restroom are not always as obvious as you think. 34 Advances In Restroom Care How to be number one in the number two business. The Restroom Of The Future: Aaron Baunee is the manag-ing editor of Cleaning & Maintenance Management magazine. He can be reached at ABaunee@NTPMedia. com. In his years with the publication, Baunee has amassed numerous articles, columns and commentaries pertaining to commercial cleaning and maintenance. Baunee encourages readers to communicate editorial ideas to him and welcomes discus-sions on pertinent industry happenings. Connect through social media: LinkedIn.com/ in/AaronBaunee, Facebook. com/CMMOnline and Twitter.com/CMeNewsDaily. Complete Automation Reservation can be resolved by removing touch points. When out in public, using the restroom is often unavoidable. Natural bodily functions cannot be turned off, and when nature calls, one has no choice but to answer. However, many fear public restrooms because of the actual and perceived contamination therein. Like most others, I do not fancy touching surfaces in public areas — particularly those in restrooms. I justify this with a common excuse: I do not know who or what touched the surface before me and I am unsure as to when the last cleaning of that surface was or if it was thorough. To help reduce the risk of cross-contamination when contacting doorknobs, faucet handles or other high-touch surfaces, the U.S. Centers for Disease Control and Prevention (CDC) recom-mends using paper towels to open doors or turn off water supplies, etc. W While this creates a temporary barrier between skin and contaminated surfaces, it does nothing to eliminate touch points and, ultimately, creates additional refuse. Moreover, what does one do when the supply of paper towels has been depleted? The solution: Complete automation. for more info Visit www.cmmonline.com and type in search keyword: Restroom Care . For more information on related products, visit www.cmmonline.com , select SUPPLIER SEARCH from the main navigation bar, and enter keyword: Touchless . The Power Of Persuasion Because the perception of cleanliness is so impor-tant to restroom patrons — regardless of actual, measurable, hygienic cleanliness — facility man-agers should take every feasible step to eliminate touch points, which increases end-user confidence. Not only will a restroom with minimal touch points feel more welcoming to a building occu-pant, it will also improve the chances an individual will comply with proper handwashing and drying 20 CM/Cleaning & Maintenance Management ® • September 2011