ISSA/INTERCLEAN exhibitor profile — CleanTelligent Software Booth 2749 CleanTelligent Offers An ‘Increase Your Sustainability’ Guarantee C CleanTelligent, the number one inspec-tion, communication and trend tracking software in the cleaning industry, provides an easier way for building service contrac-tors (BSCs) to improve their sustainability by increasing their revenue, retention and productivity. Users of CleanTelligent have reported: ■ 400 percent increase in sales ■ 300 percent improvement in client retention ■ $48,000 saved annually in operating costs ■ 50-60 percent increase in productivity ■ 75-80 percent increase in customer satisfaction. After investing over $4 million into CleanTelligent, and with customers report-ing such positive results, CleanTelligent confidently offers a 90-day, 100 percent money back guarantee that companies will enhance their sustain-ability by increasing their revenue, increasing their retention and increasing their productivity by using CleanTelligent — no ques-tions and no hassle. CleanTelligent offers tools packed with function-ality that will appeal not only to service providers but, perhaps more impor-tantly, to their current and potential customers. that the service provider is ready and will-ing to be accountable for all aspects of the contract. CleanTelligent gives high priority to a positive customer experience and a dedi-cation to excellence that can be proven time and again. “Service Management Group (SMG) credits their success of winning a $6.2 mil-lion contract to excellent service, a profes-sional team and their use of CleanTelligent,” says Vice President of Operations for SMG Victor Carrasquillo. five percent,” notes Human Resources Manager for HELD’s Janitorial Service Daniel Hyman. Increasing Productivity Productivity in your company is increased when the evaluation, correction and adjustment of performance is made easy, accurate and based upon solid results of measurement. This cannot be done effectively through manual or paper processes. CleanTelligent gives companies the abil-ity to easily measure performance through handheld devices and a web-based inter-face. With just a few clicks and/or a few bar-code scans, you can measure time, quality and quantity of performance. Not only will you be able to correct deficiencies in services as they are found, but you will be able to effectively monitor performance over time and make perma-nent changes that will bring about the most productive results from your employees. “We are able to schedule all work proj-ects in CleanTelligent for over 150 grocery store locations. This turned a messy job into an easy click of a button. Scheduling helps us to stay completely organized as we track our progress and improve,” asserts Vice President of Domestic Sales for Brulin and Company George W. Brodnicki. As an added convenience, CleanTelligent recently added customer relationship management (CRM), bidding and estimat-ing and proposals to its already impressive suite of functionality. CleanTelligent is also available in French, Spanish and Portuguese. CM Circle Product Information no. 152 Increasing Retention Your competition will survey around until they can find any dissatisfaction with your service and then blow it completely out of proportion in an attempt to create an environment of a “need to change” for your customer. If your customer has any negative feelings that are unresolved, you have a great need to worry — even if your price is rea-sonable. The keys to retaining clients are: Resolve their negative feelings through effective communication, correct deficiencies in ser-vices found through on-site inspections and take long-term corrective action based upon accurate mea-surement of performance over time. “CleanTelligent helped us retain the cleaning contract for the largest facility in Buffalo, New York. The ability to monitor deficiencies and be proactive in our meth-ods through CleanTelligent has decreased our customer turnover rate to under Increasing Revenue Multiple companies have given CleanTelligent credit for helping them win major bids and increase their revenue. CleanTelligent functionality is appealing to potential customers because it shows This content was provided by CleanTelligent Software as part of a paid advertisement. For more information, please contact CleanTelligent directly at 1-801-375-0375 or www.CleanTelligent.com www.cmmonline.com 23
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