December 2011 Volume 48 Number 12 14 Cover story 14 JanSan 2011: A Year In Review Cleaning the air of what was the tenth year in the twenty-first century. departments Cleanthoughts ................................................................. 4 Around the Industry .................................................... 6 Letters and Views ......................................................... 8 Products and Services ........................................... 10 Best Buys For 2012 Showcase ........................ 22 Product Information Center ............................... 24 Marketplace .................................................................. 46 Classifieds ....................................................................... 47 A Clean Sweep ............................................................ 48 Features 18 A Backwards Glance We take one last look at some of the more noteworthy items from a year of the CM e-News Daily. coming next issue... Slip And Fall Prevention Creating An Online Presence Carpet Care Showcase 26 2011 ISSA/INTERCLEAN North America Recap In 1,000 words or less, here is what you missed. 28 What Is Quality? How do internationally known quality gurus answer this question? Industry Resource 32 Directory Of Manufacturers & Distributors Listings for the leading suppliers to the JanSan, carpet cleaning and disaster restoration industries with full contact information. this month online — www.cmmonline.com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 16 years along with a wealth of how-to information for cleaning professionals. The full text of Cleaning & Maintenance Management magazine featuring stories, breaking news, archives, the latest product news and much more is available on the Internet at www.cmmonline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2011 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • December 2011
CMM – Archives Dec 2011: 2
