JanSan 2011: A Year In Review JanSan tasks to improve efficiency and save money. Aside from that, many companies either merged or were acquired in the past year. These strategic business partnerships leverage the best practices from each respective company and coalesces them in a manner that better satisfies consumer demands while reducing operational costs, which are often filtered down to create lower price points. However, because of various regulations and subsequent fees, said reduced costs are often not seen for many months — if not longer. dedicated section in this piece. As budgets are dwindling and the indus-try is forced to do more with less, training is being views as increasingly vital. Bill Griffin, president of Cleaning Consultant Services Inc., summed it up nicely when stating, “Training doesn’t cost; it pays.” Keeping current employees and making them more efficient is one benefit of exten-sive training. By investing in workers and ensuring that they are cognizant of the latest and great-est products and techniques, turnover can be decreased and outcomes become more desirable. According to a recent survey from Procter & Gamble Professional, on-the-job training is the most effective way to teach employees new processes. This was consistent in food service, hos-pitality, health care and office settings. An ideal approach — though it varies from person to person — is a healthy mix-ture of classroom training, hands-on learn-ing and networking with peers. Over the past several years, but notably within the past 12 months, the number of individuals seeking credited certifications has increased. Many associations and third-party certi-fiers offer accreditations with stipulations that continued education credits (CEC) be pursued on a consistent basis to stay abreast to the ever-changing industry. The vitality of training and education was explored in some length in the cover story from the February 2011 issue of Cleaning & Maintenance Management magazine. A growing trend in the training realm is emphasizing greener, chemical-free process-es that some are calling a logical progression of the environmentally friendly mentality. If the commercial cleaning industry is to ever receive the respect it deserves in the public eye, training and education will play a necessary role in achieving that. Training And Education Though proper training and education can help an operation cut costs and otherwise save money, its importance warrants a Research-backed Marketing The practice of greenwashing is a dying art. As increased training raises the collec-tive knowledgebase of our industry, it is becoming increasingly more difficult to fool decision makers, end users and building occupants. Product Information no. 210 on page 24 16 CM/Cleaning & Maintenance Management ® • December 2011
CMM – Archives Dec 2011: 16
