February 2012 Volume 49 Number 2 CM/Spotlight: Infection Control Cover story 16 22 16 Quantifying Germ Removal Sensory assessment alone is not sufficient in determining cleanliness. CM/Spotlight: Infection Control The Lucky Seven Of Steam Vapor Selection should be made on the basis of seven key elements of functionality and safety. columns 39 42 43 Fact-based Management By: Vince Elliott Bidding & Estimating By: Bill Griffin 26 A Bamboo-zling Material Will bamboo become the material du jour, dethroning microfiber as the reigning sustainable material? Raising Standards By: Dave Frank 28 30 The Science Of Disinfection Why they work and what you should do to maximize their effectiveness. Preparing For Antibiotic-resistant Infections Superbugs are opportunistic pathogens that have evolved to survive our cleaning onslaughts. Feature 32 Creating An Online Presence: Part Two By partnering with the right professionals, it is easy to take full advantage of today’s Internet culture. departments Cleanthoughts ................................................................. 4 Letters and Views ......................................................... 6 Around the Industry .................................................... 8 Consultant’s Corner .................................................. 12 Products and Services ........................................... 13 Infection Control Case Studies ......................... 20 Product Information Center ............................... 24 Tackling Trouble Areas ........................................... 34 Contractor Success ................................................. 36 Facility Focus ................................................................ 40 Marketplace .................................................................. 44 Classifieds ....................................................................... 47 A Clean Sweep ............................................................ 48 30 this month online — www.cmmonline.com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 16 years along with a wealth of how-to information for cleaning professionals. The full text of Cleaning & Maintenance Management magazine featuring stories, breaking news, archives, the latest product news and much more is available on the Internet at coming next issue... Integrated Pest Management Restroom Care Product Showcase Upgrading Your Custodial Cart www.cmmonline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2012 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • February 2012