March 2012 Volume 49 Number 3 Cover story 12 Cleaning Like A NASCAR Pit Crew 12 Image courtesy of Action Sports Photography Inc. Although it takes more than 14 seconds to properly clean an area, professional cleaners can learn from the specialized speed of pit crews. Features 16 Unleash The Power Of Software Technology Mitigate mistakes and streamline management with the automated technological efficiency of software. columns 41 42 43 Raising Standards By: Jim Peduto Bidding And Estimating By: Bill Griffin 18 Commercial Laundry Best Practices Dedicated commercial laundries provide clean linens and textiles while reducing unnecessary headaches. Fact-based Management By: Vince Elliott 20 Sating The Senses Creating a more memorable and satisfying environment with scenting. 26 Warding Off Cold And Flu Season In Schools IEHA and The Housekeeping Channel provide preventative steps to help you stay healthy at the tail end of the influenza season. departments Cleanthoughts ................................................................. 4 Letters and Views ......................................................... 5 Around the Industry .................................................... 6 Products and Services ........................................... 10 Restroom Care Showcase ................................... 22 Product Information Center ............................... 24 Contractor Success ................................................. 28 Facility Focus ................................................................ 34 Maintenance Matters ............................................. 36 Tackling Trouble Areas ............................................ 38 Consultant’s Corner ................................................. 40 Marketplace .................................................................. 44 Classifieds ....................................................................... 47 A Clean Sweep ............................................................ 48 26 this month online — www.cmmonline.com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 16 years along with a wealth of how-to information for cleaning professionals. The full text of Cleaning & Maintenance Management magazine featuring stories, breaking news, archives, the latest product news and much more is available on the Internet at coming next issue... CM/Spotlight: Hard Floor Care Importance Of Matting Hard Floor Care Case Studies www.cmmonline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2012 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • March 2012