Unleash The Power Of By: Mike Jenkins Software Technology Mitigate mistakes and streamline management with the automated technological efficiency of software. Image courtesy of Windsor Industries H Mike Jenkins is president of CleanTelligent, a web-based quality control software program from CleanBrain Software Inc. that is trusted by BSCs worldwide. CleanTelligent automates efficiency and profitability so that janitorial companies can focus on what is most impor-tant with peace of mind. As president of CleanTelligent, Jenkins is internationally known as an educator and consultant in the software and service industry. He is a noted subject matter expert on quality, revenue, reten-tion and productivity. He can be reached at Michael. [email protected]. To learn more, visit www. CleanTelligent.com or call (877) 272-4648. Human error is a realistic worry when it comes to managing business operations. According to research by IBM, businesses waste 5.3 hours per employee due to inefficient processes. The research also showed that 91 percent of chief executive officers (CEOs) surveyed said they need-ed to restructure the way their organization’s work. Building service contractors (BSCs) are finding software technology to be the solution to perfor-mance and client interaction, starting from the original bid to contract renewal. Customize Surveys And Estimates There is a fine line between turning a profit and making a proposal with a competitive price. BSCs are successfully walking that line with the help of software technology. Manually gathering information is time-con-suming and usually results in lost or forgotten information. Incomplete information can have a huge bearing on price, and an inaccurate price can lose a bid or, even more importantly, result in charging less than what it costs to perform a service. Software technology empowers BSCs to gather as much information and detail needed directly onsite. Companies can use online surveys to gather and save measurements and metrics of a building and then use that data to create a price and estimate for services to be performed at a specific location. To unleash the full potential of building surveys, service providers are asking questions and listen-ing to potential clients rather than focusing on making the sale. for more info Visit www.cmmonline.com and type in search keyword: Quality Control . For more information on related products, visit www.cmmonline.com , select SUPPLIER SEARCH from the main navigation bar, and enter keyword: Inspection Software . Software technology takes the human error fac-tor out of determining cleaning frequencies and staffing various types of facilities. 16 CM/Cleaning & Maintenance Management ® • March 2012
CMM – Archives Mar 2012: 16
