April 2012 Volume 49 Number 4 CM/Spotlight: Hard Floor Care Cover story 12 Features 16 Getting Walked All Over 12 More Shine, More Satisfaction Lustrous floors are a product of ongoing procedural maintenance. columns 20 42 43 Bidding & Estimating By: Bill Griffin Matting plays a significant role in hard floor care, but many pay it little mind. Raising Standards By: Dave Frank 26 Should We Be Vacuuming Hard Surface Floors? Dust mopping can redistribute damaging particulates that vacuuming can effectively remove. Fact-based Management By: Vince Elliott 30 Choose Wisely Just because a floor covering looks great newly installed does not mean it will hold up to continued abuse. 34 The Gem Of The Gym While gym floors are the centerpiece of a gymnasium, they eventually will need to be refinished; see how to do so with less time and money. departments Cleanthoughts ................................................................. 4 Letters and Views ......................................................... 6 Around the Industry .................................................... 8 Products and Services ........................................... 10 Hard Floor Care Case Studies ........................... 21 Product Information Center ............................... 24 Facility Focus ................................................................. 36 Contractor Success ................................................. 38 Marketplace .................................................................. 44 Classifieds ...................................................................... 48 36 this month online — www.cmmonline.com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 16 years along with a wealth of how-to information for cleaning professionals. The full text of Cleaning & Maintenance Management magazine featuring stories, breaking news, archives, the latest product news and much more is available on the Internet at coming next issue... Government Incentivized Sustainability Productivity Product Showcase Hiring Best Practices www.cmmonline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2012 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • April 2012
CMM – Archives Apr 2012: 2
