July 2012 Volume 49 Number 7 Cover story 12 A Growing Trend 12 Image courtesy of Nedlaw Living Walls Inc. Interior plantscapes are challenging the notion that flora can only be found outdoors. Features 16 Salvaging Increased Sustainability Taking that next sustainable step will keep your green efforts from degrading. columns 40 41 42 Bidding And Estimating By: Bill Griffin Raising Standards By: Dave Frank 18 Who Goes There? Wireless access control means peace of mind, increased accountability and better security for your maintenance supplies. Fact-based Management By: Vince Elliott 20 One’s Art Is Another’s Graffiti The best technique for removing unwanted scrawls should be easy, effective, ecologically safe and economical. 22 So, I Have A Twitter Account — Now What? Take simple steps as to not let Internet social anxiety turn to ergophobia. 30 Five Ways Green Is Good For The Customer The customer is always right, but they don’t always know the full story. departments Cleanthoughts ................................................................. 4 Letters and Views ......................................................... 6 Around the Industry .................................................... 8 Products and Services ............................................ 10 Consultant’s Corner .................................................. 15 Product Information Center ............................... 24 Maintenance Matters ............................................. 25 Floor Care Product Showcase ........................... 26 Contractor Success ................................................. 32 Facility Focus ................................................................. 36 Tackling Trouble Areas ............................................ 38 Marketplace .................................................................. 43 Classifieds ....................................................................... 47 A Clean Sweep ............................................................ 48 30 this month online — www.cmmonline.com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 16 years along with a wealth of how-to information for cleaning professionals. The full text of Cleaning & Maintenance Management magazine featuring stories, breaking news, archives, the latest product news and much more is available on the Internet at coming next issue... CM/Spotlight: Training Properly Reading A MSDS Training Case Studies www.cmmonline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2012 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • July 2012
CMM – Archives July2012: 2
