Typically, custodial professionals do not understand how their per-formance relates to the overall success of a business, so show them how important their job is and how training will provide them with the latest tools and education to improve productivity and results. A lot of you may already be doing most of this, but everyone can do a better job of showing staffs we appreciate their efforts. 2. Program scheduling The timing for the program will typically depend on the size of your staffs. If you have a large workforce, it may be difficult to gather all staff members for multiple training sessions. If this is the case, you might consider conducting several shorter sessions per year. If your workforce is smaller, you might be able to conduct training once a month or conduct smaller, more focused training sessions lasting two to three hours once a quarter. 3. Areas of training Training is often completely overlooked in our industry; in others, continued education is required or highly encouraged. Does a professional football player just suit up and play on Sundays? No, they are constantly honing their craft. To ensure your staffs are ready to play when it’s game time, consider diverse training topics such as material safety data sheets (MSDS), proper disinfection techniques, floor care, restroom care and equipment maintenance. 4. Start online To accommodate different learning styles and better ensure employ-ees retain information, consider having staff members complete an online training session of the topic before hands-on training occurs. This offers timing flexibility, as workers can undergo the training before their shift begins or after they are finished working for the day. Online training can provide easy tools for testing comprehension and assessing the worker’s knowledge level. It should be a part of any distributor training program. 5. Certification Whether it is a certificate, recognition in a company newsletter or a free luncheon, recognizing staff members who have completed the curriculum is an integral part of any training program. Work with your distributor to identify what templates they have avail-able for recognition letters or certificates. 6. Never stop training To ensure that your staffs understand and use the most up-to-date processes and programs, conduct training on an ongoing basis. Without regular reinforcement, people will fall into bad habits. So, it is critical to not only provide ongoing training, but to provide training that engages the team. There are a lot of good distributors available to assist in your train-ing endeavors. However, there are only a handful of great partners who will view you as a client rather than a customer. The right partner will have the knowledge, tools and passion to help you implement and manage a training program. CM Choose 1 Product with 9 Uses! 1. Cleans 2. Degreases 3. Disinfects against viruses in 30 seconds 4. Disinfects against bacteria in 45 seconds 5. Sanitizes in 10 seconds 6. Kills fungus in 3 minutes 7. Deodorizes 8. Controls mold & mildew 9. Removes stains For more information, visit our website at www.spraynine.com Follow us on Facebook www.facebook.com/spraynine Spray Nine is a TM of Illinois Tool Works Inc. Copyright © 2012. Permatex, an ITW company. All rights reserved. 1201-005 Product Information no. 209 on page 32 www.cmmonline.com 29
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