November 2012 Volume 49 Number 11 CM/Spotlight: Restroom Care Cover story 14 Features 18 Learn To Shine The Light When Necessary 14 Paper Towels Versus Hand Dryers A predicament of personal preference for removing moisture from hands. columns 40 41 42 Bidding And Estimating By: Bill Griffin With the extravagant cost of electricity, facilities need to rethink when and how they light rooms not constantly in use. 20 The Flow Of Restroom Technology The restroom of the future is here with sensor-controlled fixtures that reduce water wastage. Raising Standards By: Dave Frank Fact-based Management By: Vince Elliott 23 Sustainable Education Programs Information gathering and distribution is evolving as quickly as the role of custodial professional. 26 It Pays To Pay Attention To Dispensers Image courtesy of Kimberly-Clark Professional Investing in functional and attractive dispensers will help modernize your restroom while improving health and safety. 28 A Colony Of Microscopic Workhorses Bioenzymatic cleaners are agricultural facilitators of clean, hygienic surfaces. departments Cleanthoughts ................................................................. 4 Letters and Views ......................................................... 6 Around the Internet ..................................................... 8 Products and Services ........................................... 10 Consultant’s Corner .................................................. 13 Restroom Care Case Study ................................ 22 Product Information Center ............................... 24 Tackling Trouble Areas ............................................ 32 Contractor Success ................................................ 34 Facility Focus ................................................................. 38 Marketplace .................................................................. 43 Classifieds ....................................................................... 47 A Clean Sweep ............................................................ 48 26 We Are Always Online At www.CMMOnline.com Can’t Get Enough? The all-new CMM Online is home to exciting and interactive offerings not available in print. Our online exclusive content includes articles, polls, blogs, interviews, podcasts and much more to satisfy your informational needs. Check out the premier resource for commercial cleaning and maintenance information at coming next issue... A Year In Review Choosing The Right Floor Cleaner Best Buys For 2013 www.CMMOnline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2012 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • November 2012