December 2012 Volume 49 Number 12 Features 12 Cleaning Power Begins When Lightning Strikes Aqueous ozone can solve many of today’s cleaning challenges by harnessing the power of nature and without introducing harsh formulations into the environment. 30 A Clean Slate For Productivity Creating a clutter-free workplace allows custodial professionals to more easily perform the jobs for which they were hired. 38 Put The Freeze On Rodents This Winter Because mice, rats and other vermin are eyeing your property as a safe haven, you need a program designed to keep them out in the cold. 16 40 Five Website Mistakes To Avoid Circumvent unintentional sabotage by minding these tips for evading common blunders. Industry Resource 16 Directory Of Manufacturers & Distributors Listing for the leading suppliers to the JanSan, carpet cleaning and disaster restoration industries with contact information. departments Cleanthoughts ................................................................. 4 Letters and Views ......................................................... 6 Around The Internet .................................................... 8 Products and Services ........................................... 10 Product Information Center ............................... 24 Maintenance Matters ............................................. 32 Contractor Success ................................................ 34 Best Buys For 2013 Product Showcase .... 36 Marketplace .................................................................. 42 A Clean Sweep ............................................................ 46 Classifieds ...................................................................... 48 12 this month online — www.cmmonline.com Can’t find a back issue of CM? Turn to CM/Cleaning & Maintenance Management Online™ where you’ll find archived issues from the past 16 years along with a wealth of how-to information for cleaning professionals. The full text of Cleaning & Maintenance Management magazine featuring stories, breaking news, archives, the latest product news and much more is available on the Internet at coming next issue... Choosing The Right Floor Cleaner Employee And Equipment Tracking Carpet Care Product Showcase www.cmmonline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2012 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • December 2012