cleanthoughts Grounded An inconvenience at the airport led to some intriguing insight. STAYING Publisher Micah Ogburn [email protected] Editorial Director Rich DiPaolo [email protected] Managing Editor Aaron Baunee [email protected] (518) 640-9177 (516) 404-4532 (518) 640-9167 Assistant Editor Amanda Martini-Hughes [email protected] (518) 640-9168 Account Executives Susan Pierce [email protected] Matt Moberg [email protected] Art Director Marty Harris [email protected] Graphic Designer Justin Lancaster [email protected] Director of Business Operations Michael Perkins [email protected] (518) 640-9156 Ad Materials Manager Rebecca Wilson [email protected] H Having been booted — let me rephrase that; the flight I had originally booked was oversold, leaving me with no other viable option than to accept a later flight with the incentivization of a handsome cash-equivalent voucher — from the itinerary of my planned departure, I was forced to seek liquid refreshment from an overpriced air-port watering hole. While patronizing this establishment, I engaged in conversation with a group of industry professionals who were in town for the same reason as me: Attending a regional trade show. One of the gentlemen cordially queried, “You’re the editor of a magazine, right?” “Yes. Yes I am,” I proudly replied, intrigued by how my mug stuck in his memory. “We met at this same place one year ago, only I was sitting where you currently are, and vice versa,” the individual stated, reminding me of his work affiliation. We chatted to pass some time — natu-rally, as I am one to converse with just about anyone with something interesting to share. Aside from the nuts and bolts content of our conversation, we spoke about the power of publicity and the importance of effective communication. They — the gentleman and the handful of colleagues accompanying him — were absolutely preaching to the choir, as I often rant about communicating well with others and publicizing noteworthy happenings or developments. Their words offered comfort and reas-sured me that my words — not all of them, at least — were not falling on deaf ears. dial professional or whatever other title you hold? Are my ramblings just that — rambles? Or, do I actually make sense every now and again and strike an emotional chord? Communication is, as many might real-ize, key. Without it, there is a very real possibil-ity that something important to you — our readers — will slip under the radar. In a world of instant communication, with newfangled Internet technology social media, the path to effective communication should be even easier. Yet, we find that there is something of a disconnect. So, how do you prefer to communicate? We would love nothing more than to engage in ongoing dialogue with you, maybe something that is on your mind will spark the next column in our magazine or an online exclusive on our website. What we need from you, however, is for you to help us get the ball rolling. Comment on our articles or post on our Facebook page and get the rest of the CMM Community involved in what is important to you. Your first assignment: Talk to us about your pressing issues. What’s working for you; what’s not going well? Let’s communicate. Also, we elected a new Pope, but that is a topic for another stream of consciousness musing. CM (256) 715-0342 (518) 640-9172 (518) 640-9164 Editorial, Advertising & Publishing Offices NTP Media, division of 19BritishAmericanBlvdWest•Latham,NY12110-6405 (518) 783-1281 FAX: (518) 783-1386 Subscription Questions or Inquiries Toll Free (866) 721-4807 Outside U.S. (847) 763-1867 or e-mail [email protected] Subscribe / Renew / Change of Address: http://www.CMMOnline.com/Subscribe Canada Post: Publications Mail Agreement #40612608 Canada Returns to be sent to: Bleuchip International, P.O. Box 25542, London, ON N6C 6B2 Corporate General Manager Barry Lovette [email protected] Vice President of Operations [email protected] Brent Kizzire Chief Marketing Officer, Publishing Services Group [email protected] Hank Brown Vice President of Business Publishing [email protected] Tracy Aston-Martin Vice President of Finance [email protected] Brad Youngblood Director of New Business Development [email protected] Matt Gallinger Group Director of Circulation & Fulfillment [email protected] Delicia Poole Circulation Manager Anna Hicks Circulation Analyst Lindsay Cook [email protected] [email protected] Never Fear Feedback So, what have you taken from my ramblings these past five or so years; has anything I have said changed your outlook on the commercial cleaning industry or influenced your role as a facilities manager, custo-Editorial Advisory Board: Benjamin Tanner, Antimicrobial Test Laboratories; Bill McGarvey, Phillip Rosenau Company; Darrel Hicks, St. Luke’s Hospital; David Holly, The Ashkin Group; Kathleen Stanton, American Cleaning Institute (ACI); Jeff Cross, Cleanfax magazine; Russell Kendzior, National Floor Safety Institute (NFSI). Aaron Baunee, managing editor Send comments or thoughts on this topic or any other article that appears in CM/Cleaning & Maintenance Management ® magazine, to [email protected]. CM/Cleaning & Maintenance Management Online™ Service at www.CMMOnline.com 4 CM/Cleaning & Maintenance Management ® • April 2013
CMM – Archives Apr 2013: 4
