April 2013 Volume 50 Number 4 CM/Spotlight: Hard Floor Care Cover story 12 The Evolution Of Hard Floor Care To truly appreciate the amount of progress, we need to take a closer look at what the idea of cleaning and maintaining hard surface floors was in its infancy. Features 16 12 columns 46 47 Raising Standards By: Dave Frank Cleaning Myths By The Dozen When it comes to cleaning and maintaining hard surface floors, myths abound that cause confusion and necessitate costly rework. Let’s Talk Shop By: Judy Gillies 20 Making Grocery Store Floor Care Your Signature Item Identifying the issues of retail floor care and employing the ideal equipment can help you increase your sales per square foot. 33 The Trifecta Of Hard Floor Care It is said that all good things come in threes, the process of caring for hard floors not excluded. 36 Change Is On The Floor You may think you know a lot about cleaning and maintaining hard floors, but you haven’t seen anything yet. departments Cleanthoughts ................................................................. 4 Around the Internet ..................................................... 6 Letters and Views ......................................................... 8 Products and Services ........................................... 10 Hard Floor Care Case Studies ........................... 23 Product Information Center ............................... 24 A Clean Sweep ............................................................. 32 Contractor Success ................................................. 38 Tackling Trouble Areas ............................................ 41 Contractor Success ................................................ 42 Maintenance Matters ............................................ 44 Marketplace .................................................................. 48 Classifieds ...................................................................... 48 16 We Are Always Online At www.CMMOnline.com Can’t Get Enough? The all-new CMM Online is home to exciting and interactive offerings not available in print. Our online exclusive content includes articles, polls, blogs, interviews, podcasts and much more to satisfy your informational needs. Check out the premier resource for commercial cleaning and maintenance information at coming next issue... Jacks And Jills Of All Trades Productivity Product Showcase Establishing A Color-coding System www.CMMOnline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2013 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • April 2013
CMM – Archives Apr 2013: 2
