cleanthoughts Individual Commitment EQUALS Team Success We live in an environment of constant change. Everyone in an organization is asked to take on more responsibilities and be more efficient while attempting to produce better products or services. This is evident as facility and service professionals are constantly pushed to im-prove efficiencies and reduce costs without a negative effect on a facilities’ perceived cleanliness. Manufacturers are constantly redevelop-ing and introducing new technologies to meet the demands of improved efficiency, reduced staffing and improved sustainability of facilities. As a media brand, our products and of-ferings are changing and evolving more than any time in history. Ten years ago Cleaning & Maintenance Management was a magazine that had be-gun expanding into electronic content with e-Newsletters and a website. Our editors and contributors navigat-ed a difficult path as our readers’ habits changed. Cleaning professionals went from read-ing our articles and product coverage once a month in print to seeing our stories and coverage every day in the CM e-News Daily , which continues to be a viable resource in this industry. Today, Cleaning & Maintenance Manage-ment is a multi-media information provider and almost a third of its content can be found only on our website because that is how many of our readers prefer to enjoy our content. Responding to these trends and changing customer needs is critical for organizations to grow and thrive. Publisher Micah Ogburn [email protected] Editorial Director Rich DiPaolo [email protected] (518) 640-9177 (516) 404-4532 Assistant Editor Amanda Martini-Hughes [email protected] (518) 640-9168 Account Executives Susan Pierce [email protected] Matt Moberg [email protected] Art Director Marty Harris [email protected] Graphic Designer Justin Lancaster [email protected] Director of Business Operations Michael Perkins [email protected] (518) 640-9156 Ad Materials Manager Rebecca Wilson [email protected] W Without that common goal to help the or-ganization focus, it is easy for dissention to grow among teammates and this distracts the entire team from its goal. It is easy to insert a sports analogy here to coincide with Cleaning & Maintenance Man-agement’s Editorial Director Rich DiPaolo’s cover feature this month on Jacks And Jills Of All Trades . For a team to find success, every player needs to contribute, whether he or she is a “specialist” or a “role” player. If a team specialist has a bad game, but a role player steps up in his or her place, the team still has a good chance to be suc-cessful. If the role player has not prepared prop-erly, the team’s chance of being successful is minimal. Every player on the team is important and every player, regardless of how insignificant he or she might think they are to the team, needs to be prepared and ready to step up. The same applies as we continue to add responsibilities and expectations to employ-ees and facility personnel. Yes, we all have to do more; but, without proper training and buy in from everyone on the team, success is not guaranteed. Hiring well, developing your employees and investing in training will help ensure that your team’s players are ready to address any challenges that may come along. As the great football coach Vince Lom-bardi once said, “Individual commitment to a group effort — that is what makes a team work, a company work, a society work, a civi-lization work.” So, let’s get to work. CM (256) 715-0342 (518) 640-9172 (518) 640-9164 Editorial, Advertising & Publishing Offices NTP Media, division of 19BritishAmericanBlvdWest•Latham,NY12110-6405 (518) 783-1281 FAX: (518) 783-1386 Subscription Questions or Inquiries Toll Free (866) 721-4807 Outside U.S. (847) 763-1867 or e-mail [email protected] Subscribe / Renew / Change of Address: http://www.CMMOnline.com/Subscribe Canada Post: Publications Mail Agreement #40612608 Canada Returns to be sent to: Bleuchip International, P.O. Box 25542, London, ON N6C 6B2 Corporate General Manager Barry Lovette [email protected] Vice President of Operations [email protected] Brent Kizzire Chief Marketing Officer, Publishing Services Group [email protected] Hank Brown Vice President of Business Publishing [email protected] Tracy Aston-Martin Vice President of Finance [email protected] Brad Youngblood Director of New Business Development [email protected] Matt Gallinger Group Director of Circulation & Fulfillment [email protected] Delicia Poole Circulation Manager Anna Hicks [email protected] Editorial Advisory Board: Benjamin Tanner, Antimicrobial Test Laboratories; Bill McGarvey, Phillip Rosenau Company; Darrel Hicks, St. Luke’s Hospital; David Holly, The Ashkin Group; Kathleen Stanton, American Cleaning Institute (ACI); Jeff Cross, Cleanfax magazine; Russell Kendzior, National Floor Safety Institute (NFSI). Goal Oriented In order to succeed while battling constant challenges, it is necessary to not only have great leadership, but also an entire organiza-tion that is on the same page and focused on a common goal. Micah Ogburn, publisher Send comments or thoughts on this topic or any other article that appears in CM/Cleaning & Maintenance Management ® magazine, to [email protected] CM/Cleaning & Maintenance Management Online™ Service at www.CMMOnline.com 4 CM/Cleaning & Maintenance Management ® • May 2013