Jacks and Jills can adequately meet facility maintenance and cleaning needs and can be considered the most important and influential people in keeping the indoor and outdoor environment accident-free, safe, properly functioning and healthy. Employees were let go and their posi-tions were left open. Budgets were reduced and, in many cases, results suffered. Workers who were able to retain employ-ment were asked and tasked with extra work to compensate. An effective cleaning worker today is not only expected to remove dirt and contami-nants from surfaces, he or she is also expect-ed to complete other unconventional facility tasks, which can include lighting, security, roof maintenance, plumbing, grounds care, painting, etc. Additionally, cleaners are also expected to achieve results up to the standards now set for the cleaning industry. These multi-talented workers must be recognized, appreciated and invested in for your cleaning operation to succeed during these times and into the future.Since the new evolution of cleaning tools and equipment is now underway, these employees must stay current with the latest offer-ings and seek the train-ing needed. Typically working and managing a mixed workforce, in terms of age, education, eth-nicity and experience, these leaders must set the right example to follow. Can you easily identify these workers in your business or department? Jacks and Jills of all trades that can ad-equately meet facility maintenance and cleaning needs can be considered the most important and influential people in keeping the indoor and outdoor environ-ment accident-free, safe, properly func-tioning and healthy. Do you have one or more on staff? Recognize And Invest We spoke with three industry experts to dis-cuss the role of the cleaning worker moving forward. Particularly, we wanted to learn how the cleaning worker’s status can elevate with the industry’s image. Turning cleaning workers into cleaning professionals is a key step in the JanSan in-dustry’s new evolution. Demand that requires capable cleaning workers to achieve more tasks in the facility www.cmmonline.com 13
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