July 2013 Volume 50 Number 7 Cover Story 10 Training Advances And Evolves How can today’s technology and a “blended approach” boost the effectiveness of employee training? Cover Image courtesy of VLADGRIN/iStockphoto/Thinkstock 10 Features 14 16 20 28 32 34 columns 44 45 46 Bidding & Estimating By: William R. Griffin Raising Standards By: Jim Peduto, CBSE, Esq. Let’s Talk Shop By: Lance Witschen Surviving A Reduction Environment A K-12 facilities manager shares his strategies for doing more with less. The ISSA Clean Standard For K-12 Schools Learn how this standard raises the bar for cleaning in public schools. The Causes Of Flooring Failure The culprits that can cause issues and the steps to prevent problems. A Guide To Environmental Cleaning A proper green policy should include more than new products. Gauging Green Disinfection Methods For Healthcare The current options for ensuring safety in the healthcare environment. Trim The Hedges Landscaping tips to help keep pests outside the building. departments Cleanthoughts ................................................................... 4 Around The Internet ...................................................... 5 Products and Services ................................................ 6 Facility Focus .................................................................. 19 Floor Care Showcase ................................................ 22 Product Information Center ................................. 24 Contractor Success .................................................. 36 Tackling Trouble Areas ............................................. 40 Maintenance Matters .............................................. 42 A Clean Sweep .............................................................. 47 Classifieds ........................................................................ 48 32 Can’t Get Enough? Image courtesy of Advanced Vapor Technologies We Are Always Online At www.CMMOnline.com The all-new CMM Online is home to exciting and interactive offerings not available in print. Our online exclusive content includes articles, polls, blogs, interviews, podcasts and much more to satisfy your informational needs. Check out the premier resource for commercial cleaning and maintenance information at coming next issue... Knowing Your Green Certifications Sustainability Case Studies New OSHA Walkway Safety Rules www.CMMOnline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2013 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • July 2013