January 2014 Cover Story 10 Cover Image courtesy of wildpixel/iStock/Thinkstock Volume 51 Number 1 Battling Budget Pressures Proving value and improving results in a reduction environment. columns 16 17 Bidding & Estimating By: William R. Griffin Special Feature 6 Cleaning & Maintenance Management At 50 Looking back on five decades of reportage in the JanSan industry. Let’s Talk Shop By: Kevin Keeler Features 20 23 26 28 30 32 Taking The Risk Out Of Cleaning Ideas to help protect the millions of U.S. cleaning workers. 32 Image courtesy of YanLev/iStock/Thinkstock Finding Freedom In Cleaning Using both tools and techniques to achieve operational flexibility. Prevention Proves Key During Cold And Flu Season Vaccines, soaps and sanitizers all help decrease the spread of infection. Renewable Cleaning And The Hippocratic Oath How ethical business principles can turn into successful marketing. Sustainable Laundry Room Practices New technologies may lessen an operation’s environmental impact. Following Up On GHS — What’s Next? Though the training deadline has passed, more changes lie ahead. departments Cleanthoughts ................................................................... 4 Industry News ................................................................... 8 Around The Internet ...................................................... 9 Products And Services ............................................ 13 People ................................................................................. 18 Product Information Center ................................. 24 Contractor Success .................................................. 38 Tackling Trouble Areas ............................................. 42 Maintenance Matters .............................................. 44 Facility Focus .................................................................. 46 A Clean Sweep .............................................................. 47 Marketplace/Classifieds ......................................... 48 products In Focus: Scrubbers .................................................. 22 In Focus: Vacuums ..................................................... 25 Carpet Care Showcase ............................................ 34 We Are Always Online At www.CMMOnline.com Can’t Get Enough? The all-new CMM Online is home to exciting and interactive offerings not available in print. Our online exclusive content includes articles, polls, blogs, interviews, podcasts and much more to satisfy your informational needs. Check out the premier resource for commercial cleaning and maintenance information at coming next issue... Infection Control Case Studies More On Microfibers Soft Surface Decontamination www.CMMOnline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2014 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • January 2014