February 2014 Volume 51 Number 2 CM/Spotlight: Infection Control 20 Cover Image courtesy of vladru/iStock/Thinkstock (Shield) Cover Image courtesy of filip323/iStock/Thinkstock (Cross) Cover Image courtesy of Jezperklauzen/iStock/Thinkstock (Virus) Cover Story 20 The Future Of Infection Control The importance of hand hygiene and compliance monitoring programs. columns 12 13 14 Raising Standards By: Dave Frank Special Features 6 CMM ’s 50 th Anniversary Humphrey Tyler’s Time With Cleaning & Maintenance Management CM e-News Daily, CIRI and the advent of ‘sick buildings.’ Let’s Talk Shop By: Judy Gillies 16 2014 In House/Facility Manager Benchmarking Survey A snapshot of the facilities market to help managers operate effectively and efficiently. Bidding & Estimating By: William R. Griffin Spotlight Features 15 26 30 32 34 Tech Tip: Clean, Sanitize or Disinfect? A Better Way To Clean Increasing production rates with microfiber cleaning products. Frankensteinian Pathogens And Disinfection Resistance Scientific studies show bacterial resistance to disinfectants. Key Considerations For A Hygienic Restroom Actual cleanliness goes deeper than a visual inspection. 32 Image courtesy of YahorPiaskouski/iStock/Thinkstock Beating Bacteria On Soft Surfaces Minimize infection risks by treating soft surfaces between launderings. coming next issue... departments Cleanthoughts ................................................................... 4 Industry News ................................................................... 8 Around The Internet ...................................................... 9 Up Close ............................................................................ 19 Product Information Center ................................. 24 Infection Control Case Study .............................. 28 Products And Services ............................................ 36 Contractor Success .................................................. 38 Tackling Trouble Areas ............................................. 40 Maintenance Matters .............................................. 42 Facility Focus .................................................................. 44 A Clean Sweep .............................................................. 47 Marketplace/Classified ........................................... 48 Tech Tip: Mats And Matting Color Coding And Sustainability Recharging Recycling Efforts We Are Always Online At www.CMMOnline.com Can’t Get Enough? The all-new CMM Online is home to exciting and interactive offerings not available in print. Our online exclusive content includes articles, polls, blogs, interviews, podcasts and much more to satisfy your informational needs. Check out the premier resource for commercial cleaning and maintenance information at www.CMMOnline.com CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2014 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. Canada Post: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2 2 CM/Cleaning & Maintenance Management ® • February 2014