cleanthoughts Publisher Micah Ogburn [email protected] (518) 640-9177 In With The Editorial Director Rich DiPaolo [email protected] (516) 404-4532 Editor Phillip Lawless [email protected] (205) 408-3744 Assistant Editor Amanda Martini-Hughes [email protected] (518) 640-9168 Account Executives Susan Pierce [email protected] Matt Moberg [email protected] Art Director Marty Harris [email protected] Graphic Designer Justin Lancaster [email protected] Business Office Manager Rebecca Wilson [email protected] NEW I It seems to be generational. While many professionals my age and older approach burgeoning technol-ogy with a good bit of trepidation, young workers seem comfortably dependent on gizmos and gadgets. The next generation is comfortable with the concept of depending on a cell phone or tablet computer for a multitude of tasks — from daily scheduling and communica-tion to education and entertainment. But for older generations, developing a full-time dependence on newer technology is a scary, and possibly painful, proposi-tion. One question lingers: What if this thing doesn’t work … what happens then? Today, it appears that updated tech-nology is no longer a proposition, it is a requirement. (256) 715-0342 Focusing On Floors In this month’s Hard Floor Care Spotlight issue, Cleaning & Maintenance Manage-ment covers a number of floorcare innova-tions and updated processes. This month’s spotlight feature articles cover a number of topics, including: ■ Proper planning and facility audits ■ Reducing floor maintenance require-ments ■ Plastic recycling and cleaning pads. Also, our popular Tech Tip pages pro-vide how-to steps to help workers perfect a floor’s finish. Finally, the spotlight cover feature, Ahead Of The Curve , collects new trends and best practices from a group of re-spected floorcare experts. While there is no new one-size-fits-all option or technology for every cleaning operation, even trepidatious managers and BSCs should become comfortable learning about and exploring new options in today’s JanSan market. Information can be a valuable resource. Taking advantage of educational oppor-tunities and discovering the best options for a cleaning operation definitely have be-come a new industry standard. CM (518) 640-9172 (518) 640-9164 Editorial, Advertising & Publishing Offices NTP Media, division of 19BritishAmericanBlvdWest•Latham,NY12110-6405 (518) 783-1281 FAX: (518) 783-1386 Subscription Questions or Inquiries Toll Free (866) 721-4807 Outside U.S. (847) 763-1867 or e-mail [email protected] Subscribe / Renew / Change of Address: http://www.CMMOnline.com/Subscribe Cleaning Technology In the cleaning industry, facility managers and building service contractors (BSCs) have to be especially careful when adding new technology. Once an operation finds a successful and efficient process for completing clean-ing tasks, change can become a mam-moth and difficult step. When hundreds of employees and doz-ens of facilities are set in one mode of op-eration, balancing new ideas and updated technology with proven results and daily success becomes a huge challenge. After all, new technology and processes frequently require an initial investment, ad-ditional employee training and a complete workflow overhaul. Even so, it is this new technology that is poised to drive further evolution in the professional cleaning industry. The pace of expected daily production has risen exponentially while budgets have diminished. Due to this, older cleaning methods may not be feasible options in the future. Corporate General Manager Barry Lovette [email protected] Vice President of Operations [email protected] Brent Kizzire Vice President of Business Publishing [email protected] Tracy Aston-Martin Vice President of Finance [email protected] Brad Youngblood Director of New Business Development [email protected] Matt Gallinger Group Director of Circulation & Fulfillment [email protected] Delicia Poole Circulation Manager Anna Hicks [email protected] Editorial Advisory Board: Benjamin Tanner, Antimicrobial Test Laboratories; Bill McGarvey, Phillip Rosenau Company; David Holly, The Ashkin Group; Kathleen Stanton, American Cleaning Institute (ACI); Jeff Cross, Cleanfax magazine; Russell Kendzior, National Floor Safety Institute (NFSI). Phillip Lawless, editor Phillip Lawless is Editor of Cleaning & Maintenance Management magazine; he can be reached at PLawless@GrandViewMedia. com. A graduate of the University of Alabama at Birmingham, Lawless has over 13 years of profes-sional writing and editing experience. CM/Cleaning & Maintenance Management Online™ Service at www.CMMOnline.com 4 CM/Cleaning & Maintenance Management ® April 2014