cleanthoughts Publisher Micah Ogburn [email protected] Editorial Director Rich DiPaolo [email protected] (518) 640-9177 Is That A W (516) 404-4532 Editor Phillip Lawless [email protected] (205) 408-3744 Assistant Editor Amanda Martini-Hughes [email protected] (518) 640-9168 Account Executives Susan Pierce [email protected] Matt Moberg [email protected] Art Director Marty Harris [email protected] Graphic Designer Colby Hooper [email protected] Business Office Manager Rebecca Wilson [email protected] Light? What a strange six years for the global econ-omy. Without getting too deep into the specif-ics of “The Great Recession,” one trend the downturn definitely left behind was a lack of positive economic reportage. From the burst housing bubble to sink-ing employment numbers, media agencies always seemed to be in a rush to reveal the bleak realities. After years of growing negativity, posi-tive economic reports can feel downright revelatory. then made his case for why the U.S. should expect significant growth in the coming years. (256) 715-0342 (518) 640-9172 Survey Says Another dose of welcome good news comes directly from a group of active BSCs. The 2014 Building Service Contractor Sur-vey responses on page 27 provide a wealth of information about today’s BSC market. While we frequently hear small busi-nesses and entrepreneurship have been crippled by the sluggish economy and new legislation, the majority of BSC respondents showed significantly increased or some-what increased revenues in 2013. For 2014, over 72 percent of the contrac-tors who responded expect revenues to increase while almost 20 percent plan on stable revenue. Compared to dark clouds and preparing for the worst, these results also point to po-tential positivity in the JanSan industry. Further survey responses showcase start-ing wages, operational challenges, compe-tition and purchasing habits. Yet, our industry coverage for May in-cludes more than the BSC market. Other features in this issue cover project cleaning, quality assurance, risk assessment, facility security and biofilms. Thank you once again for reading, and happy Spring! (518) 640-9164 Editorial, Advertising & Publishing Offices NTP Media, division of Success Ahead For our May issue, we cite multiple sources that predict exciting times ahead for the cleaning industry — and perhaps the U.S. economy as a whole. This month, we proudly present a two-part report on the building service contrac-tor (BSC) market. Rich DiPaolo, Cleaning & Maintenance Management’s editorial director, attended the 2014 World Federation of Building Ser-vice Contractors World Congress held in Manhattan in early April. With an array of established speakers covering a number of subjects, the well-at-tended congress was packed with informa-tion for business owners. The two keynote addresses, handled by Dr. Peter Diamandis of the X PRIZE Founda-tion and Steve Forbes of Forbes Magazine , painted positive pictures for cleaning pro-fessionals. As DiPaolo reports on page 25, Diaman-dis explained that BSCs must be open to change while exploring the part that inno-vation and technology will play in future service development. In his presentation, Forbes looked back at the beginning of the recent recession, and 19BritishAmericanBlvdWest•Latham,NY12110-6405 (518) 783-1281 FAX: (518) 783-1386 Subscription Questions or Inquiries Toll Free (866) 721-4807 Outside U.S. (847) 763-1867 or e-mail [email protected] Subscribe / Renew / Change of Address: http://www.CMMOnline.com/Subscribe Corporate General Manager Barry Lovette [email protected] Vice President of Operations [email protected] Brent Kizzire Vice President of Business Publishing [email protected] Tracy Aston-Martin Vice President of Finance [email protected] Brad Youngblood Director of New Business Development [email protected] Matt Gallinger Group Director of Circulation & Fulfillment [email protected] Delicia Poole Circulation Manager Anna Hicks Circulation Analyst Stacy Barnes [email protected] [email protected] Editorial Advisory Board: Phillip Lawless, editor Phillip Lawless is Editor of Cleaning & Maintenance Management magazine; he can be reached at PLawless@GrandViewMedia. com. A graduate of the University of Alabama at Birmingham, Lawless has over 13 years of profes-sional writing and editing experience. Benjamin Tanner, Antimicrobial Test Laboratories; Bill McGarvey, Phillip Rosenau Company; David Holly, The Ashkin Group; Kathleen Stanton, American Cleaning Institute (ACI); Jeff Cross, Cleanfax magazine; Russell Kendzior, National Floor Safety Institute (NFSI). CM/Cleaning & Maintenance Management Online™ Service at www.CMMOnline.com 4 CM/Cleaning & Maintenance Management ® May 2014
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