bidding & estimating EXPLORING The WFBSC Presentations T The 20 th Congress of the World Federation of Building Service Contractors Association (WFBSC) was held in New York City, April 6-9, 2014, at the Marriott Marquis Hotel in the heart of Times Square. It was organized and hosted by Stan Doobin, president and CEO, Harvard Main-tenance Inc. I go to a lot of shows, seminars and con-ventions, but the 2014 World Congress in NYC was one of the best I’ve ever attended. Over 800 participants from 22 countries were in attendance. Let’s review some of the key points from a couple of the presentations that I thought were especially good. ask yourself, what’s funny about this? Laugh at yourself. When you laugh your body heals. Editorial Comment: Every employee hired in your company should see Sean Stephen-son’s presentation. Stephenson is a little guy who can change lives in a big way. By: William R. Griffin Speakers provided practical, motivational and futuristic information. than we realize. ● The first GPS was invented in 1981; it cost $119,000 and weighed 55 pounds. Today it’s a free app on your cellphone. ● If you don’t disrupt yourself, someone else will. ● Robotics – Google bought eight ro-botic companies over the last year and is working on an autonomous car that drives itself. Robotics and sensors are the future of labor force. ● 3D printing using 200 different ma-terials is available now, from plastics and food to human body parts and concrete, metal and glass. Future gen-erations of this technology will be at the atomic level. ● Bio-future – Bacteria that eats lint and pee stain remover. ● Standing still equals death for individu-al growth or the future of a business. ● The day before a breakthrough, it’s a crazy idea. Find out more about the book by Dia-mandis, Abundance – The Future is Better than You Think . For a copy of the speakers’ PowerPoint presentation from the WFBSC, requests can be texted to (310) 299-8772. The next WFBSC Congress is scheduled for Tokyo, Japan, in April of 2016; don’t miss it. Mary Miller Be a Dream Manager and Solve Your People Problems ● They now have people standing in line wanting to work for their cleaning com-pany. ● It is a transformational story about how having a dream can change your life, that of your employees and your busi-ness. ● Get your employees engaged in life, not just a job. You have to care about your people at the human level. ● Ask each employee: What do you want to accomplish in your life? And then help them make it a reality. ● Everybody needs to have a dream. Editorial Note: This is information that can transform your business. It’s yours for the taking. Her story and process are told in a book by Mathew Kelly, The Dream Manager . Dr. Sean Stephenson Get Off Your Butt ● A 3-foot man in a wheelchair tells the crowd, with a smile, “Don’t pity me, I wake up every morning next a beautiful naked woman.” ● When I was born, the three doctors in the room predicted I would be dead in 24 hours. I’m happy to report that I am still alive and the doctors are dead. I’m the only doctor who was in the room at the time that is still alive. ● When you look inside yourself, you can be happy, when you look outside your-self for happiness, others will control your happiness and success. ● If you listen to your doubters, you would not be where you are today. ● Pain is inevitable, suffering is optional. We have choice as to how we see and respond to life. ● If you can control your emotions, you can accomplish anything. ● Life shifts with the choices you make. ● Life is funny when you choose to see it that way. When things go wrong, Peter Diamandis How the Future is Better than You Think ● In 10 years, 40 percent of Fortune 500 companies will no longer exist. ● Technology is growing and doubling year after year, creating exponential growth. ● The best way to predict the future is to create it yourself. ● One constant is change and the speed of change is increasing much faster May 2014 William (Bill) Griffin is the president of Cleaning Consultant Services Inc. and president of the International Custodial Advisors Network (ICAN). ICAN is a nonprofit association comprised of industry professionals providing free consulta-tion services through the Cleaning Management Institute (CMI) and their Ask The Experts page. Comments and questions about bidding and estimating are encouraged: (206) 849-0179 or [email protected]. 12 CM/Cleaning & Maintenance Management ®