columns Volume 51 Number 6 Cover Image courtesy of Dragan Grkic/iStock/Thinkstock (Puzzle Circle) Cover Image courtesy of tkacchuk/iStock/Thinkstock (Shield emblem) Cover Image courtesy of greenwatermelon/iStock/Thinkstock (Other emblems) 10 Raising Standards Safe Workplace Requirements By: John Poole, Jr. www.CMMOnline.com June 2014 11 Let’s Talk Shop Request For Proposal Creation By: Judy Gillies 12 Bidding & Estimating Technology Steals The Show By: William R. Griffin features 8 CMM’s 50th Anniversary Don Aslett ruminates on the industry and trade publications. 16 CM/Spotlight: Carpet Care 32 Business Sustainability Through Shared Value Beneficial ways to address the needs of people, profit and planet. cover story 16 Piecing Together A Program Formulating a system to address frequent carpet care challenges. spotlight features departments Cleanthoughts Around The Internet Industry News Product Information Center Contractor Success How group purchasing can create discounts. 14 4 5 6 24 36 38 40 30 42 44 45 47 48 22 26 Tech Tip: Tackling Tracked In Asphalt And Sealer Carpet Care Case Studies Point/Counterpoint: Carpet And Indoor Air Quality A study addresses carpet’s impact on particles and allergens. Tackling Trouble Areas Defeating the top 10 cleaning mistakes. 28 Should You Spot Dye Carpet? The simple steps to help camouflage carpet discoloration. Maintenance Matters Steps for choosing an MRO vendor. Facility Focus Implementing a green cleaning program. Selecting And Maintaining Sustainable Carpet Today the carpet and flooring industries have “gone green.” In Focus Modern restroom care tools and equipment. Products and Services Classifieds A Clean Sweep CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2014 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. 2 CM/Cleaning & Maintenance Management ® June 2014