Volume 51 Number 7 Cover Image courtesy of n-trash/iStock/Thinkstock (Road Arrows) Cover image courtesy of Gurzzza/iStock/Thinkstock (Circle Points) Cover image courtesy of TarapongS/iStock/Thinkstock (Icons) columns 12 Let’s Talk Shop Giving And Taking Advice By: Kevin Keeler www.CMMOnline.com July 2014 14 Bidding & Estimating Getting To The Best Price By: William R. Griffin features 8 CMM’s 50th Anniversary Exploring the archive of Cleaning & Maintenance Management . 18 cover story 18 Navigating New Technology Charting the most beneficial turns in today’s cleaning market. 16 Tech Tip: Cleaning To Stop Cross-Contamination Behind-the-scenes In Sochi And London Discover cleaning best practices used during these expansive events. 26 departments Cleanthoughts Around The Internet Industry News People Floorcare Showcase Product Information Center Contractor Success Solving the number one restroom issue. 28 4 5 6 11 22 24 36 38 40 42 43 44 47 48 Design Choices To Enhance Aesthetics And Hygiene New materials and considerations for upscale, commercial restrooms. 30 The GHS Challenge The Renewable Cleaning response. 32 Dump The Clipboard — Grab A Smartphone Eliminate paperwork problems by fully embracing today’s technology. Tackling Trouble Areas Who is responsible for slip and fall accidents? Maintenance Matters Facilities support functions and outsourcing. Facility Focus How to clear the air on IAQ concerns. In Focus: Backpack Vacuums Products and Services Marketplace/Classifieds A Clean Sweep 26 CM/Cleaning & Maintenance Management ® magazine (ISSN 1051-5720) is published monthly by the CM B2B Trade Group ™ , a division of NTP Media,19 British American Boulevard West, Latham, NY 12110. Periodicals postage paid at Latham, NY, and at additional mailing offices. Subscription rates: one year, $74; two years, $111. Foreign subscription rates: one year, $150; two years, $248; single issue, $15; issue containing surveys, $25; Buyers Guide, $37. © Registered in the US Patent and Trademark Office. Copyright 2014 Grand View Media Group ™ . All rights reserved under International Copyright Convention. Reproduction of this magazine, in whole or in part, without the express written permission of the publisher is pro-hibited. The publisher reserves the right to reject any and all materials not in keeping with the publication’s standards, whether such standards are written or not. The publisher makes no judgments as to claims of products or services advertised. Postmaster: send address changes to CM/Cleaning & Maintenance Management ® , PO Box 2174, Skokie, IL 60076. 2 CM/Cleaning & Maintenance Management ® July 2014